Jordan Towne
Alexander City
Summary
Proven Manager at Big B Bar-B-Que, adept in operations management and team leadership, significantly enhanced customer satisfaction and employee productivity. Excelled in financial management and complex problem-solving, fostering a professional and efficient work environment. Demonstrated exceptional time management and communication skills, driving high-quality service.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Manager
Big B Bar-B-Que
06.2019 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Maximized performance by monitoring daily activities and mentoring team members.
- Manage and calculate payroll
Education
Esthetician - Esthetics
Body Logic School of Cosmetology And Esthetics
Birmingham, AL08.2024
High School Diploma -
Benjamin Russell High School
Alexander City, AL05.2017
Skills
- Team Leadership
- Time Management
- Verbal and written communication
- Complex Problem-Solving
- Staff Management
- Operations Management
- Schedule Preparation
- Financial Management
Certification
Dermalogica Certified
References Upon Request
Timeline
Manager
Big B Bar-B-Que
06.2019 - Current
Esthetician - Esthetics
Body Logic School of Cosmetology And Esthetics
High School Diploma -
Benjamin Russell High School