Jordan Turner
Abbeville,United States
Summary
Assisted students in navigating financial aid processes to enhance satisfaction. Supported management of financial aid programs, including institutional, state, and federal funds, with a focus on detail and compliance. Prepared and submitted essential reports to agencies to improve operational workflows. Guided students in understanding financial aid options to promote informed educational choices.
Overview
11
11
years of professional experience
Work History
Financial Aid Coordinator
Erskine Theological Seminary
10.2017 - 09.2021
- Ensured student satisfaction through delivery of quality customer service in all aspects of the financial aid services.
- Ensured that students were well informed about the availability of financial aid by personal interviews, phone calls, emails, etc.
- Maintained and reconciled all institutional, state and federal aid awarded to students.
- Compiled, formulated, and submitted data for multiple reports including FISAP, NSLDS, COD and Veteran Affairs.
- Supervised Student Support Specialist and ensured work was completed and approved time card.
Keyer/Balancer
Palmetto Bank Corporate Center
07.2011 - 01.2012
- Provided the highest level of customer service to Branch Personnel and other Departments.
- Monitored outages to ensure all funds were collected or paid out timely to minimize potential loss to the Bank.
- Assisted Branches and other Departments of the Bank in locating missing transactions.
Medical Assistant/Phlebotomist
Piedmont Health Group
12.2010 - 07.2011
- Ensured maintenance of a safe, secure, and healthy work environment by adhering to established standards and procedures.
- Facilitated patient preparation for examinations through execution of preliminary physical tests.
- Executed venipuncture and finger stick procedures to obtain blood specimens.
Education
Associate of Science - Applied Science
Piedmont Technical College
Greenwood, SC05.2013
Associates - Science
Piedmont Technical College
Greenwood, SC12.2011
Associates - Art
Piedmont Technical College
Greenwood, SC05.2011
Certificate - Medical Transcription
Penn Foster
Scranton, PA05.2017
Bachelors - Business Administration
Anderson University
Anderson, SC12.2015
Certificate - Phlebotomy Technician
Piedmont Technical College
Greenwood, SC12.2010
Skills
- Executed complex data analysis and reporting using Microsoft Excel, Word, and PowerPoint to facilitate informed decision-making
- Guided and mentored staff to foster professional development and achieve organizational goals
- Oversaw financial aid operations, ensuring compliance with regulations and maximizing student assistance opportunities
- Specialized in meticulous data entry processes, ensuring thorough attention to detail in all records
- Analyzed financial data and implemented budget strategies to consistently achieve and exceed performance objectives
- Facilitated open lines of communication to address student needs and improve overall satisfaction
Timeline
Financial Aid Coordinator
Erskine Theological Seminary
10.2017 - 09.2021
Keyer/Balancer
Palmetto Bank Corporate Center
07.2011 - 01.2012
Medical Assistant/Phlebotomist
Piedmont Health Group
12.2010 - 07.2011
Associate of Science - Applied Science
Piedmont Technical College
Associates - Science
Piedmont Technical College
Associates - Art
Piedmont Technical College
Certificate - Medical Transcription
Penn Foster
Bachelors - Business Administration
Anderson University
Certificate - Phlebotomy Technician
Piedmont Technical College