Jordan Washington
Lubbock
Summary
Dynamic and dedicated host with proven expertise, excelling in reservation coordination and front of house organization. Recognized for strong interpersonal skills and effective team collaboration, ensuring a seamless dining experience while maintaining high standards of cleanliness and service. Committed to enhancing guest satisfaction through attentive service and efficient task prioritization.
Overview
1
1
year of professional experience
Work History
Host
MOD Pizza
04.2024 - 07.2024
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Monitored seating area and checked restrooms regularly to keep spotless.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Answered customer questions about hours, seating, and menu information.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
Host
Sam's Boat
01.2023 - 04.2024
- Took reservations by phone and walk-in, keeping scheduling demands, and kitchen output in time to avoid overbooking.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Monitored seating area and checked restrooms regularly to keep spotless.
Education
Master of Science - Medical Forensics
Texas Tech University
Lubbock, TX05-2029
Skills
- Menu management
- Telephone reception
- Team collaboration
- Task prioritization
- Strong interpersonal skills
- Event planning assistance
- Reservation coordination
- Front of house organization
Timeline
Host
MOD Pizza
04.2024 - 07.2024
Host
Sam's Boat
01.2023 - 04.2024
Master of Science - Medical Forensics
Texas Tech University
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