Jordan White
Brandon,Mississippi
Overview
2
2
years of professional experience
Work History
Hostess
Shaggys Restaurant
Flowood, Mississippi
01.2024 - 04.2024
- Handled cash payments and reconciled daily transactions accurately.
- Managed the waiting list, ensuring that all parties were seated in a timely manner.
- Verified reservations and wait times with customers.
- Maintained a clean and organized dining area.
- Greeted guests warmly upon arrival, seating them promptly.
- Accurately recorded customer information into reservation system.
- Resolved any customer complaints or issues quickly and professionally.
- Greeted customers and provided them with menus.
- Ensured compliance with health and safety regulations at all times.
- Created an enjoyable atmosphere by engaging in friendly conversation with guests.
- Greeted guests upon arrival and escorted them to their tables.
Hostess
Bulldog Burgers
Ridgeland, Mississippi
02.2023 - 01.2024
- Greeted guests warmly upon arrival, seating them promptly.
- Accurately recorded customer information into reservation system.
- Greeted customers and provided them with menus.
- Greeted guests upon arrival and escorted them to their tables.
- Assisted servers in bussing tables when needed during busy periods.
- Communicated clearly with kitchen staff regarding customer orders.
- Tracked inventory of tableware, linens, condiments, ensuring adequate supply levels at all times.
- Performed light cleaning duties, such as wiping down tables or sweeping floors.
Sales Associate
Nothing Bundt Cakes
Flowood , Mississippi
05.2022 - 08.2023
- Maintained cleanliness of store environment including floors, windows, displays.
- Provided accurate information about products, prices and services.
- Assisted customers with product selection, sizing and styling.
- Greeted customers and provided exceptional customer service.
- Upsold additional items based on customer interests and needs.
- Processed credit card transactions quickly and securely.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Demonstrated product features and benefits for customers' needs.
Education
High School Diploma -
Hartfield Academy
Flowood, MS05-2022
Some College (No Degree) -
Mississippi College
Clinton, MSSkills
- Food Running
- Reservations Management
- Complaint Handling
- Customer Service
- Guest Engagement
- Server Support
- Event Planning
- Upselling
- Positive and professional
- Safe Food Handling
- Menu Memorization
- Greeting guests
- Detail Oriented
- Phone Etiquette
- Restroom Servicing
Timeline
Hostess
Shaggys Restaurant
01.2024 - 04.2024
Hostess
Bulldog Burgers
02.2023 - 01.2024
Sales Associate
Nothing Bundt Cakes
05.2022 - 08.2023
High School Diploma -
Hartfield Academy
Some College (No Degree) -
Mississippi College