Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Work History
Assistant Store Manager
8 Months
Hempies Co. | 12.2025 - Current
Analyzed sales data to identify trends, informing strategic decisions for product placement and promotions.
Coordinated visual merchandising efforts, aligning displays with brand guidelines to attract customers effectively.
Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
Processed payments for credit and debit cards and returned proper change for cash transactions.
Reconciled daily sales transactions to balance and log day-to-day revenue.
Assisted in recruiting, hiring and training of team members.
Owner/Operator
4 Years 5 Months
Ride N Shine Professional Detaling | 03.2021 - 08.2025
Managed inventory control, ensuring availability of supplies and equipment for seamless operations.
Developed marketing strategies that increased brand visibility and client engagement within the community.
Managed day-to-day business operations.
Kept all building areas and equipment functional and well-organized to promote business performance.
Conducted inspections to ensure completed work met quality standards consistently.
Enhanced customer satisfaction by thoroughly cleaning and detailing vehicles, both interior and exterior.
Washed, waxed, and buffed vehicle bodies for professional shine.
Completed timely and thorough car details for increased customer satisfaction and repeat business.
Collected and disposed of trash in vehicle console spaces and under seats.
Vacuumed interiors of vehicles to remove dirt and debris.
Detail Manager/Delivery Driver
1 Year 1 Month
Boneyard Harley Davidson | 06.2022 - 07.2023
Collaborated with sales team to prepare motorcycles for showroom displays, optimizing presentation quality.
Managed inventory of detailing supplies, ensuring availability while minimizing waste through effective ordering practices.
Coordinated exterior and interior washing of vehicles according to customer wishes.
Oversaw inventory, equipment maintenance and bay cleaning.
Handled delicate tasks such as paint correction or ceramic coating application with precision to meet or exceed client expectations consistently.
Enhanced customer satisfaction by implementing efficient detailing processes and maintaining high-quality results.
Completed on-time deliveries by choosing best and most efficient routes.
Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Operated vehicle safely in highly congested areas with no traffic violations.
Loaded truck and properly secured items to prevent damage for deliveries.
Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
Education
Associate of Arts - Cinematic Arts & Media Production
Pitt Community College | Winterville, NC
High School Diploma
Washington High School | Washington, NC | 05.2015
Skills
Retail operations
Customer relations
Time management
Attention to detail
POS systems
Inventory counting
Operations management
Effective leader
Problem-solving
Timeline
Assistant Store Manager
Hempies Co.
12.2025 - CurrentRead More
Detail Manager/Delivery Driver
Boneyard Harley Davidson
06.2022 - 07.2023Read More
Owner/Operator
Ride N Shine Professional Detaling
03.2021 - 08.2025Read More
Pitt Community College
Associate of Arts from Cinematic Arts & Media Production