Jordan Yates
Petal,MS
Summary
Motivated Shift Leader enthusiastic about helping team members meet and exceed objectives with compassionate leadership. Talented trainer and operational problem-solver with front-line experience and collaborative nature. Resourceful in balancing customer, company and employee needs.
Overview
6
6
years of professional experience
Work History
Shift Leader
Dickeys BBQ Pit
Hattiesburg, MS
01.2023 - Current
- Monitored employee performance to ensure compliance with company policies and procedures.
- Assisted in training new employees on shift operations.
- Resolved customer complaints promptly and professionally.
- Maintained an organized work environment by delegating tasks to staff as needed.
- Inspected food preparation areas to ensure proper sanitation standards were met at all times.
- Handled escalated customer concerns and emergencies in absence of manager or supervisor.
- Verified that cash drawers contained correct amounts of money during opening and closing shifts.
- Adhered to all health code regulations while preparing food items for customers.
- Supervised the cleaning of dining areas, restrooms, kitchen equipment, floors., in order to maintain a safe and sanitary environment for customers and staff alike.
Farm Hand
Bobby Sartin Farms
Jayess, MS
01.2018 - 07.2022
- Cared for livestock, including feeding, watering, and providing medical attention when necessary.
- Maintained farm equipment such as tractors, harvesters, and other machinery.
- Ensured compliance with all safety regulations related to farm operations.
- Assisted in branding cattle or tagging sheep and goats for identification purposes.
- Documented work performed using computer programs or paper log books.
- Mixed feed, additives and medicines in prescribed portions.
- Segregated animals according to weight, age and physical condition.
Education
High School Diploma -
Oak Grove High School
Hattiesburg, MS05-2023
Skills
- Production Reporting
- Multitasking
- Safety processes and procedures
- POS System Operation
- POS Deletions
- Customer Service Management
- Teamwork and Collaboration
- Task Prioritization
- Interpersonal Skills
- Experience in leadership
- Problem-solving abilities
- Adaptability and Flexibility
- Flexible Schedule
- Decision-making capabilities
- Cash Handling
References
References available upon request.
Timeline
Shift Leader
Dickeys BBQ Pit
01.2023 - Current
Farm Hand
Bobby Sartin Farms
01.2018 - 07.2022
High School Diploma -
Oak Grove High School