Jordan Young
Riverview
Summary
Motivated Store Manager practiced in customer relations, sales and inventory control. Demonstrated skill at improving store operations, increasing top line sales and reducing costs. Successful at sales growth, customer growth, budgets and goals.
Overview
13
13
years of professional experience
Work History
Store Manager
Footlocker Retail
Brandon
11.2013 - Current
- Create employees' schedules and vacation requests.
- Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
- Prepared staff work schedules and assigned team members to specific duties.
- Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Delegated work to staff, setting priorities and goals.
- Analyzed sales data to identify trends and adjust strategies accordingly.
- Oversaw storewide merchandising benchmarks to maintain operational excellence.
- Updated and maintained store signage and displays.
- Trained and mentored associates to teach daily tasks and procedures.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
Sales Associates
Nike
Boston
04.2012 - 11.2013
- Processed transactions using a point-of-sale system.
- Maintained up-to-date knowledge of store merchandise and policies.
- Assisted customers with product selection, sizing and styling.
- Organized stockroom shelves according to size, color or style.
- Built and maintained relationships with peers and upper management to drive team success.
- Received and displayed product shipments on store retail shelves upon delivery.
- Assisted in visual merchandising, creating appealing displays that capture customer interest.
Education
Some College (No Degree) - Computer And Information Sciences
University of Massachusetts, Dartmouth
North Dartmouth, MASkills
- Employee training
- Visual merchandising
- Team leadership and coaching
- Reliable
- Professionalism
- Inventory management
- Customer service
- Team building
- Conflict resolution
- Data analysis
- Store operations
Awards
- BTS Contest 2024
- Silver Sales Leadership Award 2022
- Top conversion improvement award 2019
- Shrink Award 2017
Timeline
Store Manager
Footlocker Retail
11.2013 - Current
Sales Associates
Nike
04.2012 - 11.2013
Some College (No Degree) - Computer And Information Sciences
University of Massachusetts, Dartmouth