
I am a dedicated and results-oriented professional with a proven track record in relationship management, team coordination, and strategic problem-solving. Known for exceptional communication skills, attention to detail, and a client-focused mindset, I excel at building meaningful partnerships, driving engagement, and achieving organizational objectives. I am now seeking an opportunity to contribute to impactful initiatives and create meaningful change.
Assist customers with service inquiries and vehicle maintenance needs
Schedule appointments and coordinate with service technicians
Provide estimates and communicate repairs and costs to customers
Maintain records of service history and customer interactions
Founded and expanded the seasonal business from 1 to 5 retail locations
Oversee all aspects of business operations, including inventory, sales, and staffing
Develop marketing strategies to increase brand visibility and sales
Ensure compliance with safety regulations and licensing requirements
Helped develop and implement strategies for a campaign to return unclaimed property to rightful owners.
Coordinated public outreach and engagement efforts to raise awareness and educate the community.
Collaborated with state officials and stakeholders to improve program effectiveness.
Analyzed data to assess campaign effectiveness.
Performed troubleshooting on HVAC systems to determine root cause of issues.
Installed new heating, ventilation, and air conditioning systems in residential and commercial buildings with precision and attention to detail.
Utilized diagnostic equipment effectively in order to identify malfunctioning components within HVAC systems accurately.
Identified and engaged prospective customers in the agricultural industry, focusing on commercial equipment including sprayers and trailers.
Conducted product demonstrations, explaining the features, benefits, and technical specifications of agricultural sprayers, trailers, and related equipment.
Built and maintained strong relationships with customers, providing personalized solutions that met their operational needs.
Worked closely with manufacturers and suppliers to ensure timely product availability and delivery.
Taylor and spec VOLVO products to specifics needs of customer. Worked within the Midwest region servicing and calling on customers . Built relationships with industry builders and vocational and over the road trucking companies. Sold used truck regionally.
State Senator January 2016 – April 2020
Represented District 8 in the South Dakota Senate.
Elected as Majority Whip in second term from 2018 to 2020
Served on Agriculture, Local Government, Tribal Relations, and State Affairs committees.
Engaged with constituents to address local issues and advocate for community needs.
Russell Olson: CEO at Heartland Energy, 605-530-7877
Dr. José-Marie Griffiths: President at Dakota State University, 605-256-5112
Kip Spier: Service Manager at Prostrollo Auto Mall, 605-480-1734