Hi, I’m
Jordann Noonan
Belton,SC
Summary
Flexible hard worker ready to contribute to team success.
Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference.
Fast learner to rapidly grasp new processes and technical information.
Overview
13
years of professional experience
Work History
Self-employedGreenville, SC
Cosmetologist
01.2012 - Current
Job overview
- Created customized hair styles according to client's preferences and facial features.
- Collaborated with other professionals in the beauty industry.
- Engaged with customers by providing friendly conversation during services.
- Ensured proper sanitation practices were followed at all times.
- Trained new staff members on salon policies and procedures.
- Managed appointments through scheduling software program.
- Attended continuing education classes to stay up-to-date with trends in the industry.
- Maintained cleanliness of salon equipment and tools.
- Recommended treatment and styling products to customers to meet current needs or resolve specific concerns.
IntelliSoft GroupGreen, South Carolina
Technical Support Analyst
12.2021 - 12.2023
Job overview
- Performed routine maintenance checks on servers and other components in order to ensure optimal performance levels were achieved.
- Provided timely updates on progress towards resolution of customer issues via email or phone calls.
- Assisted with testing changes prior to release into production environment in order to minimize risks associated with deployments.
- Installed, configured, tested, maintained, monitored, and troubleshot operating systems, application software, hardware devices, printers, scanners.
- Provided technical assistance to resolve customer inquiries and problems related to software, hardware, and network issues.
Education
ACTCAnderson, SC
Associate of Applied Science from Cosmetology
08-2009
Skills
- Relationship Building
- Chemical Mixing and Application
- Product and Service Explanations
- Issue Resolution
- Strong manual dexterity
- Active Listening
- Clear Communication
- Product expertise
- QuickBooks proficiency
- Decision-Making
Timeline
Technical Support Analyst
IntelliSoft Group
12.2021 - 12.2023
Cosmetologist
Self-employed
01.2012 - Current
ACTC
Associate of Applied Science from Cosmetology