Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Jordann Noonan

Belton,SC
Jordann Noonan

Summary

Flexible hard worker ready to contribute to team success.

Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference.

Fast learner to rapidly grasp new processes and technical information.

Overview

13
years of professional experience

Work History

Self-employed
Greenville, SC

Cosmetologist
01.2012 - Current

Job overview

  • Created customized hair styles according to client's preferences and facial features.
  • Collaborated with other professionals in the beauty industry.
  • Engaged with customers by providing friendly conversation during services.
  • Ensured proper sanitation practices were followed at all times.
  • Trained new staff members on salon policies and procedures.
  • Managed appointments through scheduling software program.
  • Attended continuing education classes to stay up-to-date with trends in the industry.
  • Maintained cleanliness of salon equipment and tools.
  • Recommended treatment and styling products to customers to meet current needs or resolve specific concerns.

IntelliSoft Group
Green, South Carolina

Technical Support Analyst
12.2021 - 12.2023

Job overview

  • Performed routine maintenance checks on servers and other components in order to ensure optimal performance levels were achieved.
  • Provided timely updates on progress towards resolution of customer issues via email or phone calls.
  • Assisted with testing changes prior to release into production environment in order to minimize risks associated with deployments.
  • Installed, configured, tested, maintained, monitored, and troubleshot operating systems, application software, hardware devices, printers, scanners.
  • Provided technical assistance to resolve customer inquiries and problems related to software, hardware, and network issues.

Education

ACTC
Anderson, SC

Associate of Applied Science from Cosmetology
08-2009

Skills

  • Relationship Building
  • Chemical Mixing and Application
  • Product and Service Explanations
  • Issue Resolution
  • Strong manual dexterity
  • Active Listening
  • Clear Communication
  • Product expertise
  • QuickBooks proficiency
  • Decision-Making

Timeline

Technical Support Analyst

IntelliSoft Group
12.2021 - 12.2023

Cosmetologist

Self-employed
01.2012 - Current

ACTC

Associate of Applied Science from Cosmetology
Jordann Noonan