Jordanna Frazer
Chester,IL
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Front Desk Agent
Best Western Hotel
12.2022 - 09.2023
- Took reservations over phone, in person, and via computer for guests and provided confirmation information.
- Collected room deposits, fees, and payments.
- Answered customer telephone calls promptly and appropriately handled needs.
- Used internal software to process reservations, check-ins and check-outs.
Grill Cook
McDonald's
11.2021 - 07.2022
- Cleaned and maintained kitchen equipment regularly.
- Maintained clean, organized grill stations for hygienic, orderly food preparation.
- Prepared food items such as meats, poultry, and fish for frying purposes.
- Grilled meats and seafood to customer specifications.
Cashier
Walmart
10.2019 - 03.2020
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
Education
Associate of Arts - Psychology
Southwestern Illinois College
Belleville, IL05.2025
High School Diploma -
Chester High School, Chester, IL, US
Chester, IL05.2022
Skills
- Credit and Cash Payments
- Time Management
- Sales Expertise
- Proper Storage Procedures
- Food Rotation
- Food Preparation and Safety
- Safe Food Handling
- Quantity Checking
- Sanitize Tools
- Guest Inquiries
- Order Taking
- Cash Drawer Management
Certification
- Food Handlers License - 2022-2025
Timeline
Front Desk Agent
Best Western Hotel
12.2022 - 09.2023
Grill Cook
McDonald's
11.2021 - 07.2022
Cashier
Walmart
10.2019 - 03.2020
Associate of Arts - Psychology
Southwestern Illinois College
High School Diploma -
Chester High School, Chester, IL, US
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