Jordell Smith
Cincinnati
Summary
Dependable delivery driver with a strong track record of enhancing delivery efficiency and customer satisfaction. Known for safe driving and effective problem-solving skills, committed to maintaining high operational standards.
Overview
5
5
years of professional experience
Work History
Delivery Driver
Instacart
Cincinnati, OH
05.2024 - Current
- Maintained vehicle cleanliness and operational efficiency through regular inspections and maintenance checks.
- Implemented process improvements that reduced delivery times and increased overall efficiency.
- Assisted in resolving customer complaints, demonstrating problem-solving skills and commitment to service excellence.
Delivery Driver
DoorDash
Cincinnati, OH
02.2021 - Current
- Delivered orders promptly, ensuring customer satisfaction and adherence to company standards.
- Navigated efficiently using GPS technology, minimizing delivery times across various routes.
- Communicated effectively with customers regarding order status and potential delays to enhance service experience.
House Mover, Box Truck Driver
All My Sons Moving
Cincinnati, OH
04.2025 - 09.2025
- Optimized space utilization within moving trucks using strategic planning techniques that prioritized fragile items for secure transport.
- Achieved efficient house moving by carefully packing, loading, and unloading clients'' belongings.
- Streamlined the moving process for faster results through effective communication with team members.
- Reduced damage claims by implementing strict protocols for loading and securing items in the moving truck.
- Negotiated pricing options with clients in a professional manner to arrive at mutually beneficial agreements that suited both parties'' budgets and needs.
- Coordinated logistics for efficient loading and unloading of household items.
- Managed customer communications to address concerns and ensure satisfaction.
- Oversaw workflow efficiency, reducing time spent on relocations through process improvements.
Non CDL Box Truck Driver
Self-employeed
Cincinnati, OH
04.2024 - 07.2025
- Operated box truck for efficient local deliveries, ensuring adherence to safety regulations.
- Planned and executed optimal delivery routes to minimize fuel consumption and time.
- Maintained accurate records of deliveries, vehicle maintenance, and fuel usage.
- Inspected vehicle before each trip to ensure operational readiness and compliance with regulations.
Education
High School Diploma -
Lakota East High School
Liberty Township Oh05.2021
Skills
- Customer service
- Valid Driver's license
- Teamwork and collaboration
- Time management
- Dependable and reliable
- Problem-solving
- Safe driving
- Loading and unloading
- Heavy lifting
- Cargo handling
Timeline
House Mover, Box Truck Driver
All My Sons Moving
04.2025 - 09.2025
Delivery Driver
Instacart
05.2024 - Current
Non CDL Box Truck Driver
Self-employeed
04.2024 - 07.2025
Delivery Driver
DoorDash
02.2021 - Current
High School Diploma -
Lakota East High School