Jorden Allen

Austin

Summary

Dynamic and results-driven professional with extensive experience at Sephora USA, excelling in customer service and conflict resolution. Proven ability to enhance customer satisfaction through effective communication and problem-solving skills. Adept at cash handling and inventory management, consistently delivering exceptional service and fostering strong customer relationships.

Overview

years of professional experience

Work History

Cashier

Burger King

Fredericksburg

11.2023 - 04.2024

Processed cash and credit transactions efficiently, ensuring accurate change distribution.
Executed item scanning and payment handling with precision, maintaining transaction accuracy.
Managed cash and credit payments seamlessly, delivering correct change to customers.

Prestige Beauty Advisor

Sephora USA

San Antonio

10.2022 - 10.2023

Resolved customer issues by leveraging in-depth product knowledge and problem-solving skills.
Utilized expertise to effectively address and resolve customer concerns.
Applied specialized knowledge to troubleshoot and resolve customer issues efficiently.
Resolved customer issues by applying product knowledge and problem-solving skills.
Applied beauty product knowledge to efficiently solve customer problems.

Education

GED -

Restore Education

San Antonio, TX

06-2022

Skills

Cash handling
Customer service
Inventory management
Relationship building
Conflict resolution
Effective communication
Team collaboration
Attention to detail
Problem solving

Adaptability
Customer service excellence
Decision making aptitude
Sales expertise
Inventory control
Cleaning and sanitizing
Inventory restocking
Loyalty program promotion
Work ethic and integrity

Accomplishments

President for Gay Straight Alliance in High School.
Cosmetology Hair Show Team Captian.

Timeline