Summary
Overview
Work History
Education
Skills
Musician
Timeline
Server

Jordon Walker

Kansas City,MO

Summary

Dedicated and customer-focused server with a proven track record of delivering exceptional dining experiences. Possess strong communication and interpersonal skills, ensuring effective collaboration with both guests and team members. Known for maintaining a positive attitude under pressure and consistently exceeding customer expectations, contributing to a reputation for excellent service.

Overview

7
7
years of professional experience

Work History

Server

Trezo Mare And Lounge
08.2021 - 03.2024
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Worked a multitude of catering jobs for private events and venues, as well as event bartending.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Increased sales significantly by upselling higher-end products to customers.
  • Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.

Server

Texas Roadhouse
05.2018 - 07.2021
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
  • Increased sales significantly by upselling higher-end products to customers.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.

Line Cook

Pizza Shoppe
10.2016 - 07.2017
  • Improved kitchen efficiency by streamlining prep tasks and effectively organizing workstations.
  • Prepared food items in compliance with recipes and portioning control guidelines.
  • Plated and presented all dishes to match established restaurant standards.
  • Boosted employee morale through positive attitude, willingness to assist others when needed.

Education

High School Diploma -

Parkhill High School
7701 NW Barry Rd, Kansas City, MO 64153
05.2017

Associate of Arts - Music Performance

University of Arkansas
Fayetteville, AR
05.2021

Associate of Arts - Business Administration

University of Missouri-Kansas City
5000 Holmes St, Kansas City, MO 64110
05.2021

Skills

  • Wine pairing knowledge
  • Table Monitoring and Turnover
  • Exceptional customer service
  • Suggestive Selling
  • Adaptable and Flexible
  • Relationship Building
  • Team Leadership
  • Tableside Etiquette

Musician

I am the guitar player for a local band. I enjoy writing and creating music encompassing multiple genres. 

Timeline

Server

Trezo Mare And Lounge
08.2021 - 03.2024

Server

Texas Roadhouse
05.2018 - 07.2021

Line Cook

Pizza Shoppe
10.2016 - 07.2017

High School Diploma -

Parkhill High School

Associate of Arts - Music Performance

University of Arkansas

Associate of Arts - Business Administration

University of Missouri-Kansas City
Jordon Walker