Jordyn Bollinger
Yucaipa,CA
Summary
Communicative customer service professional motivated to maintain customer satisfaction and contribute to company success. History managing large amounts of inbound calls and sustaining satisfactory relationships with customers. Offers skill with CRM systems paired with outstanding active listening and multitasking abilities.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Customer Service Representative
Danny's Pizza
Yucaipa, CA
04.2023 - Current
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Maintained detailed records of customer interactions, transactions and comments for future reference.
- Resolved complex problems by working with other departments to provide solutions that meet customer needs.
- Identified areas of improvement in customer service processes and suggested changes accordingly.
- Developed strong relationships with customers by providing personalized assistance and support.
- Tracked orders from start to finish to ensure timely delivery of goods or services.
Education
High School Diploma -
Yucaipa High School
Yucaipa, CA06-2024
Skills
- Complaint resolution
- Scheduling
- Call Management
- Appointment Scheduling
- Product Knowledge
- Consultative Sales
- Courteous demeanor
- Tactful and diplomatic
- Payment Processing
- Product Sales
- Critical Thinking
- Store maintenance
- Food industry regulations knowledge
- Stock management
- Retail Marketing
- Adaptive team player
Certification
- Drivers License
- Food Handlers Card
Timeline
Customer Service Representative
Danny's Pizza
04.2023 - Current
High School Diploma -
Yucaipa High School
- Drivers License
- Food Handlers Card
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