Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Joshua Johnston

Peoria

Summary

Dynamic server with extensive experience at Outback Steakhouse, recognized for exceeding sales targets and ensuring order accuracy. A dedicated team player skilled in POS operations and multitasking, I foster strong customer relationships through genuine hospitality, contributing to repeat business and a positive dining experience.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Server

Rio Mirage Cafe
03.2021 - Current
  • Served food and beverages promptly with focused attention to customer needs.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.

Server

Deer Valley Airport
01.2017 - 02.2020
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Developed strong rapport with regular customers through genuine hospitality efforts, leading to repeat business.

Server

Outback Steakhouse
11.2015 - 03.2017
  • Utilized communication practices with kitchen staff to deliver customer meals in a timely manner.
  • Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.
  • Maintained high standards of personal appearance and hygiene, reflecting positively on the establishment.

Busser, Server, Bartender

Arribas
06.2009 - 11.2015
  • Reset and cleaned tables quickly to prepare for new customers.
  • Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
  • Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
  • Completed side work duties, ensuring that all necessary supplies were stocked for shift success.

Education

Cactus High School
Glendale, Az
05-2012

Skills

  • Order accuracy
  • Team player
  • Point of sale (POS) system operations
  • Service prioritization
  • Suggestive selling
  • Dining area maintenance
  • Allergy awareness
  • Tableside etiquette
  • Multitasking and organization
  • Positive and professional

Certification

  • Food Handlers License - 2025
  • Liquor Certification License - 2025
  • Certified Trainer - 2024

Languages

Spanish
Limited Working

Timeline

Server

Rio Mirage Cafe
03.2021 - Current

Server

Deer Valley Airport
01.2017 - 02.2020

Server

Outback Steakhouse
11.2015 - 03.2017

Busser, Server, Bartender

Arribas
06.2009 - 11.2015

Cactus High School

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