Jordyn Taylor
Howell,MI
Summary
Detail-oriented professional with a robust background in hospitality and administrative roles. Known for strong time management and computer skills, effectively supporting team operations and enhancing customer relations. Ready to leverage expertise for improved efficiency and service excellence.
Overview
5
5
years of professional experience
Work History
Server
Zukey Lake Tavern
Pinckney, MI
10.2024 - Current
- Collaborated with kitchen staff to ensure timely food preparation and order accuracy.
- Resolved customer complaints promptly, enhancing overall dining experience and loyalty.
- Developed knowledge of beer and menu offerings to provide tailored recommendations.
- Accurately processed payments, managed tabs, and handled cash with zero discrepancies.
- Managed table assignments and prioritized guest needs during peak hours to optimize workflow efficiency.
Shift Manager
Shaka Cafe
Howell, MI
04.2025 - 02.2026
- Supervised daily operations, ensuring efficient workflow and optimal staff performance.
- Trained and mentored team members on service standards and operational procedures.
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Conducted thorough cash handling procedures at the end of each shift, ensuring accuracy in register totals and bank deposits.
Administrative Assistant
Fortis Law Plc
Howell, MI
05.2024 - 02.2025
- Managed case files and maintained legal documentation for efficient access and organization.
- Conducted legal research to support case preparation and informed decision-making processes.
- Maintained electronic filing systems, enhancing document retrieval efficiency for team members.
- Facilitated clear communication between clients and attorneys by acting as a liaison to ensure all parties were informed of updates or changes.
- Reduced attorney workload through proficient document management, handling correspondence, and performing clerical tasks.
- Provided exceptional customer service when interacting with clients fostering strong relationships and positive outcomes.
- Handled high volumes of incoming calls professionally while directing inquiries to appropriate personnel within the firm.
- Safeguarded confidential information with strict adherence to privacy policies and professional discretion.
Server
Bob Evans Restaurant
Howell, MI
11.2022 - 08.2024
- Delivered exceptional customer service by anticipating guest needs and providing timely assistance.
- Collaborated with kitchen staff to ensure accurate and prompt meal preparation and delivery.
- Maintained cleanliness of dining area, adhering to health and safety standards consistently.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
Back of House Team Member
Riverside
Pinckney, MI
03.2021 - 11.2022
- Managed inventory levels to ensure timely restocking of supplies.
- Collaborated with kitchen staff to streamline food preparation processes.
- Assisted in maintaining cleanliness and organization of back-of-house areas.
- Performed shift side work as necessary to maintain kitchen output during peak service times.
- Processed customer orders promptly, ensuring accuracy and efficiency in order entry.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
Education
Bachelor of Science - Human Recourses And Labor Relations
Michigan State University
East Lansing, MI05-2027
Associate of Applied Science - Business Enterprise
Washtenaw Community College
Ann Arbor, MI05-2025
High School Diploma -
Pinckney Community High School
Pinckney, MI05-2024
Skills
- Strong work ethic
- Exceptional customer service
- Professional appearance
- Hospitality service expertise
- Data entry
- Computer skills
- Administrative support
- Microsoft Word
- Time management
- Microsoft Excel
- File organization
- Microsoft outlook
Timeline
Shift Manager
Shaka Cafe
04.2025 - 02.2026
Server
Zukey Lake Tavern
10.2024 - Current
Administrative Assistant
Fortis Law Plc
05.2024 - 02.2025
Server
Bob Evans Restaurant
11.2022 - 08.2024
Back of House Team Member
Riverside
03.2021 - 11.2022
Bachelor of Science - Human Recourses And Labor Relations
Michigan State University
Associate of Applied Science - Business Enterprise
Washtenaw Community College
High School Diploma -
Pinckney Community High School