Jordyne Denney
Murfreesboro,TN
Overview
4
4
years of professional experience
1
1
Certification
Work History
Server
Bar Louie
08.2021 - 11.2023
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
- Increased sales significantly by upselling higher-end products to customers.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Scheduled numerous reservations and managed seating arrangements simultaneously in high-traffic [Type] restaurant while maintaining calm, professional demeanor.
Client Experience Specialist
Hand And Stone Massage And Facial
08.2021 - 02.2023
- Assisted sales with product research, pricing and lead time information.
- Created sales quotes and converted sales orders using internal ordering system.
- Assisted sales team during pre-project phase with preparation and execution of bid research.
- Developed and enhanced relationships with existing customers through excellent customer service and timely follow-up.
- Responded to all client inquiries and asked appropriate questions to facilitate resolution.
- Enhanced client satisfaction by addressing concerns promptly and providing personalized solutions.
Teacher/Child Caregiver
Cedars Preparatory Academy
06.2020 - 07.2021
- Enforced rules and managed behavior through developmentally appropriate discipline.
- Applied positive behavior management techniques to enhance social interactions and emotional development.
- Created and implemented diverse educational strategies to boost development.
Server Shift Leader
The Chop House
11.2023 - Current
- Streamlined shift operations for increased efficiency by implementing effective delegation and task prioritization.
- Increased team productivity with thorough training sessions and consistent performance feedback.
- Improved overall restaurant cleanliness, adhering to strict health and safety standards during each shift.
- Promoted a positive work environment, fostering teamwork through regular communication and recognition of outstanding performances.
- Consistently met or exceeded sales goals through upselling techniques.
Education
Cumberland University
Lebanon, TNLicensed Aesthetician -
Georgia Career Institute
Conyers, GA10.2023
High School Diploma -
Lebanon High School
Lebanon, TN05.2016
Skills
- Good Telephone Etiquette
- Problem-Solving
- Written Communication
- Cultural Awareness
- Teamwork and Collaboration
- Decision-Making
- Teambuilding
- Self-Motivated
- Excellent Communication
- Multitasking Abilities
Active Listening
Certification
Domestic Violence, Barbicide, COVID 19 Certifications.
Timeline
Server Shift Leader
The Chop House
11.2023 - Current
Server
Bar Louie
08.2021 - 11.2023
Client Experience Specialist
Hand And Stone Massage And Facial
08.2021 - 02.2023
Teacher/Child Caregiver
Cedars Preparatory Academy
06.2020 - 07.2021
Cumberland University
Licensed Aesthetician -
Georgia Career Institute
High School Diploma -
Lebanon High School