Summary
Overview
Work History
Education
Skills
References
Interests
Work Availability
Accomplishments
Quote
Software
Languages
Timeline
Hi, I’m

Jordynn Shelton

Plano,TX
Jordynn Shelton

Summary

Aspiring I/O Psychology professional with a Bachelor’s degree in Psychology and an upcoming Master’s in Industrial/Organizational Psychology. Seeking an entry-level role where I can apply my knowledge of organizational behavior, data analysis, and psychological research to contribute to workforce development and organizational effectiveness. Dedicated to enhancing employee well-being and optimizing organizational performance.

Overview

5
years of professional experience

Work History

Lifestance Health
Plano, TX

Patient Coordinator
03.2024 - Current

Job overview

  • Ensured compliance with HIPAA regulations related to the protection of confidential patient information.
  • Answered incoming calls from patients, providers, and insurance companies in a courteous manner.
  • Facilitated communication between physicians, nurses, front office staff, and other clinical personnel regarding patient needs and care plans.
  • Coordinated medical records between internal departments and external providers.
  • Managed patient scheduling, verifying insurance coverage and providing detailed instructions on necessary paperwork.

Texas Oncology
Plano, TX

Senior Medical Assistant
01.2023 - 12.2024

Job overview

  • Assisted in coordinating referrals to specialists when necessary.
  • Communicated effectively with patients to ensure their understanding of instructions given by the physician or other healthcare personnel.
  • Assisted physicians with examinations, diagnostic tests, and treatments.
  • Acted as a liaison between patients and physicians regarding test results and treatment plans.
  • Performed administrative duties such as scheduling appointments, answering phones, and filing documents.

Home Instead
Carrollton, TX

Caregiver
02.2020 - 11.2022

Job overview

  • Performed light housekeeping tasks related to the client's care such as laundry and changing linens.
  • Encouraged independence while promoting self-care skills such as bathing, grooming and toileting needs.
  • Observed changes in behavior or physical condition that may require medical attention and reported them promptly to supervisor.

Education

Southern New Hampshire University
Hooksett, NH

Master of Science from Industrial And Organizational Psychology

University Overview

Southern New Hampshire University
Hooksett, NH

Bachelor of Science from Psychology
03-2025

University Overview

Collin County Community College District
Plano, TX

Associate of Science from General Studies
06-2020

University Overview

Skills

  • Patient Care and Education
  • Electronic Records Management
  • Acute, Long-Term, Rehabilitative Care
  • Office Administration
  • Appointment Scheduling
  • Resource Management

References

References
References available upon request.

Interests

Enthusiastic about exploring new psychological theories and methodologies Enjoy staying updated with the latest research in organizational behavior and employee engagement

Passionate about understanding organizational dynamics and improving employee satisfaction Interested in HR practices that enhance workplace culture and performance

Committed to promoting mental health and wellness in the workplace through evidence-based practices and initiatives

Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse

Accomplishments

Accomplishments
  • Eliminated unnecessary care bottlenecks to drive improvements to patient satisfaction and quality assurance initiatives.
  • Drove overall improvements to quality assurance and patient satisfaction initiatives by removing bottlenecks to effective care.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.

Quote

“We must be willing to get rid of the life we've planned so as to have the life that's waiting for us."
Joseph Campbell

Software

Python

SQL

Microsoft

Languages

English
Native language

Timeline

Patient Coordinator
Lifestance Health
03.2024 - Current
Senior Medical Assistant
Texas Oncology
01.2023 - 12.2024
Caregiver
Home Instead
02.2020 - 11.2022
Southern New Hampshire University
Master of Science from Industrial And Organizational Psychology
Southern New Hampshire University
Bachelor of Science from Psychology
Collin County Community College District
Associate of Science from General Studies

Similar Profiles

CREATE PROFILE
Jordynn Shelton