Motivated social services professional dedicated to fostering collaboration and advocating for clients. Proficient in coordinating case plans, conducting needs assessments, and facilitating access to vital community resources to ensure positive outcomes for families.
Overview
1
1
Language
1
1
Certification
7
7
years of professional experience
Work History
Post-Release Services Case Manager
National Youth Advocate Program
09.2024 - Current
Provide case management services including intake, assessment, crisis intervention, advocacy, referral and monitoring of families.
Evaluate client needs to develop personalized interventions.
Coordinate case plans with youth and families for effective support.
Facilitate communication between clients and community resources.
Complete health-related referrals for medical, dental, and mental health services.
Advocate for youth in educational and social settings.
Travel around the Midwest to conduct home visits for the minors to ensure safety and wellbeing.
Monitor client progress and adjust plans as necessary.
Monitor client progress through regular follow-up contacts.
Document case progress and maintained accurate records.
Coordinated referrals for community resources such as housing, employment, or legal services.
Compiled detailed reports for submission to CPS, Missing Child, and local authorities.
Case Manager
Hennepin County
03.2024 - 09.2024
Provided case management services to immigrants seeking asylum at a family shelter ran by Hennepin County.
Guided families in completing health insurance and SNAP applications to secure essential benefits.
Developed long-term goals for families to promote self-sufficiency.
Coordinated daily logistics of shelter operations to ensure smooth functioning.
Conducted daily welfare checks in family rooms to ensure safety and well-being of residents. in the family rooms daily.
Social Services Provider
Minnesota Community Care
03.2022 - 07.2024
Provided social services to the clinic’s patients.
Assisted clients in applying for health insurance and managing medical bill inquiries.
Helped clients with various family services needs like, child support application, SNAP applications, and Childcare applications.
Guided clients through immigration processes, including citizenship applications and green card renewals.
Helped clients find different resources to better their wellbeing.
Facilitated connections between clients and external programs to address their specific needs.
Helped clients with financial assistance applications for medical bills.
Mental Health Case Manager
Minnesota Community Care
03.2021 - 02.2022
Provided mental health case management to Ramsey County adults.
Guided clients in creating personalized mental health plans to address their unique needs.
Helped clients access mental health services.
Supported clients in developing effective medication management strategies. on their medication management.
Facilitated access for clients to secure housing and essential resources.
Provided resources for basic needs.
Helped clients find employment.
Rule 185 & DD Waiver Case Manager
Lifefountain Home Healthcare
02.2020 - 02.2021
Provided case management to children on Rule 185 and DD waivers for Dakota County.
Developed individualized care plans for each child to enhance support and address specific needs.
Collaborated with families to identify and fulfill children's needs effectively.
Supplied tailored resources to empower families and support children's participation in the program.
Assisted in different training courses about the different programs that Dakota county offers.
Kept records of all meetings with the families and the different organizations working with the child.
Family Coach & Site Coordinator
Neighborhood House
Saint Paul, USA
09.2019 - 01.2020
Collaborated with Ramsey County and Community Sharing Fund to secure $21,382 in rental assistance for participants within 5 months.
Assisted 48 participants with grant applications to Community Sharing Fund through St. Paul Foundation, achieving an 80% approval rate.
Guided Ramsey County residents through application process for Safety Net and Emergency Assistance programs, facilitating access to vital rental assistance.
Serve as a Certified MNsure Navigator with the goal of helping participants through the MNsure process while simultaneously providing individual educational coaching regarding the MNsure marketplace resulting in 32 applications to date.
Screen an average of 33 participants a month using the MN Homelessness Prevention Assessment Tool.
Perform organization Matrix holistic assessments daily with participants to identify their needs, challenges, opportunities, and goals resulting in participants better utilizing their resources.
Assisted participants by providing internal referrals for various services and external referrals to entities such as the Immigrant Law Center and Southern Minnesota Regional Legal Services.
Education
Master of Social Work - Social Work
Grand Canyon University
Phoenix, AZ
04-2028
Bachelor of Arts - Sociology
Concordia University
St. Paul
12-2018
Skills
Case Management
Crisis intervention
Client advocacy
Resource coordination
Case documentation
Client support
Bilingual communication
MS Office
Decision making
Active listening
Teamwork
Relationship building
Flexibility and adaptability
Certification
Motivational Interviewing Introductory, 10/01/19, Minneapolis Community and Technical College
RentWise Train-the-Trainer Workshop, 08/01/19, University of Minnesota Extension
Learning Strategies for Trauma Awareness and Resilience, 03/01/19, Minnesota Peacebuilding Leadership Institute
Mental Health First Aid USA, 12/01/18, National Council for Behavioral Health
Case Manager/Home Study and Post Release Services at | Lutheran Services Florida - Miami, FL 05/2024 –Case Manager/Home Study and Post Release Services at | Lutheran Services Florida - Miami, FL 05/2024 –