Jorge Bermudez
Temecula,CA
Summary
Dynamic General Manager with a proven track record at Round Table Pizza, excelling in budget development and inventory control. A natural leader passionate about customer satisfaction, I consistently enhance team productivity and operational efficiency, achieving significant cost reductions while fostering a service-oriented culture.
Overview
27
27
years of professional experience
Work History
General Manager
Round Table
Murrieta, California
05.2023 - Current
- Oversaw daily business operations, including budgeting, staffing, scheduling, inventory control, and customer service.
- Managed daily operations to streamline workflow and boost team productivity.
- Coordinated staff schedules to maximize resource allocation and ensure adequate coverage.
- Created schedules and monitored payroll to adhere to budget constraints.
- Monitored inventory levels to ensure adequate stock for operations and sales.
- Facilitated team meetings to align on objectives, address challenges, and clarify performance expectations.
- Trained employees on duties, policies, and procedures to improve operational knowledge.
- Resolved customer inquiries and complaints, maintaining high satisfaction standards.
General Manager
Round Table Pizza
Moreno Valley, CA
06.2013 - 05.2023
- Oversaw restaurant operations, consistently adhering to round table standards.
- Led hiring processes for crew personnel and shift supervisors, optimizing staffing levels to meet operational needs.
- Oversaw training programs, ensuring effective tool usage and comprehensive orientation for new hires.
- Scheduled shifts and forecasted sales while monitoring labor and sales daily.
- Executed invoice processing, food cost input, and weekly inventory assessments to maintain accurate financial records.
- Placed weekly food orders in accordance with established pars.
- Maintained exceptional customer service standards through teamwork and commitment.
- Ensured compliance with policies and regulations at all times.
Area Manager
Round Table Pizza
Temecula, California
01.2020 - 01.2022
- Led daily operations across multiple locations to maintain service quality consistency.
- Monitored compliance with health and safety regulations across all restaurant locations to ensure operational standards.
- Inspected store facilities regularly for compliance with safety regulations and standards.
- Supervised employees to enhance productivity and performance.
- Facilitated team meetings to identify challenges and implement solutions for a positive work environment.
- Promoted excellent customer service by resolving conflicts promptly.
- Oversaw recruitment processes, including interviewing and training new staff members.
- Collaborated with human resources on area management initiatives to enhance team alignment and support.
Owner/Operator
Redbrick Pizza
Temecula, CA
09.2011 - 10.2013
- Oversaw daily operations from opening to closing, facilitating seamless workflow.
- Managed daily operations and workflow for a busy pizza restaurant.
- Trained and supervised staff to ensure high-quality customer service.
- Developed new menu items based on customer preferences and trends.
- Executed recipes to maintain quality and consistency
General Manager
Round Table Pizza
Temecula, CA
11.2009 - 01.2012
- Developed annual food and beverage marketing plan and budget to maximize profitability
- Led and directed team members on effective methods, operations and procedures.
- Clearly and promptly communicated pertinent information to staff such as large reservations or last minute menu changes
- Recognized and formally acknowledged outstanding staff performance to boost company morale and productivity.
- Organize special events in the restaurant including receptions promotions and corporate luncheons.
- Participated in customer service programs to strengthen sales and community relationships
- Oversaw front of the house personnel to maintain adequate staffing and minimize overtime
- Prepared for and executed new menu implementations.
- Promoted business through community event participation and sponsorship to enhance local visibility
- Purchased adequate quantities of necessary restaurant items including food and beverage equipment and supplies.
General Manager
DiMille's Italian Restaurant
San Diego, CA
03.1999 - 11.2009
- Managed all facets of daily business operations, including budgeting, staffing, and inventory control.
- Optimized daily operations to enhance workflow and boost team productivity.
- Coordinated staff schedules to optimize resource allocation and ensure adequate coverage.
- Facilitated team meetings to align on objectives, address challenges, and clarify performance expectations.
- Implemented training programs for new employees on company policies and procedures.
- Trained employees on their duties, policies, and procedures to ensure compliance.
- Resolved customer complaints promptly, maintaining high standards of service delivery.
- Administered employee discipline through verbal and written warnings.
Education
High School Diploma -
La Jolla High School
La Jolla, CA06-1989
Some College (No Degree) - Fire Science
San Diego Miramar College
San Diego, CASkills
- Inventory management
- Budgeting
- Financial analysis
- Proven cost-control expert
- Staff scheduling
- Team management
- Results-oriented
- Service-oriented
- Natural leader
- Passion for customer satisfaction
- Strong work ethic
References
Available upon request.
Timeline
General Manager
Round Table
05.2023 - Current
Area Manager
Round Table Pizza
01.2020 - 01.2022
General Manager
Round Table Pizza
06.2013 - 05.2023
Owner/Operator
Redbrick Pizza
09.2011 - 10.2013
General Manager
Round Table Pizza
11.2009 - 01.2012
General Manager
DiMille's Italian Restaurant
03.1999 - 11.2009
High School Diploma -
La Jolla High School
Some College (No Degree) - Fire Science
San Diego Miramar College