Jorge Carballo
Sylmar,USA
Summary
Oversee the operations and quality of behavioral therapy programs for individuals with autism and developmental disabilities. Work with supervise clinical staff including behavior technicians and BCBAs, coordinate client services from intake through treatment, and ensure compliance with ethical and regulatory standards. The role involves managing schedules, budgets, and resources while monitoring client progress through data analysis. Additionally, serve as the bridge between clinical teams, families, and insurance providers, handling both the administrative and operational aspects that keep ABA programs running smoothly and effectively.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Program Manager
Hidden Treasures
08.2024 - Current
- Monitored client's progress towards identified goals through data collection and analysis.
- Supervise and support behavior technicians, RBTs, and BCBAs, providing training, mentorship, and performance feedback
- Coordinate client intake, assessment scheduling, and treatment plan implementation across multiple cases
Cashier/Bartender/Server
The Stand
02.2024 - 04.2025
- Serve customers with food and beverages in a positive, friendly manner.
- Provides information to help with food and beverage selections.
- Presents ordered choices in a prompt and efficient manner.
- Maintains dining ambiance with an enthusiastic attitude.
- Answer questions, or make recommendations for complementary products.
Behavior Therapist
Autism Learning Partners
04.2023 - 02.2024
- Monitoring progress and helping improve patients' lives by creating individualized plans that meet their needs.
- Follow behavioral health plans developed by a BCBA to provide beneficial and effective care to patients.
- Participate in counseling and meeting sessions
- Teach specific skills required for skill acquisition and maladaptive behavior reduction.
Server/Bartender
A la Diabla Sushi
04.2022 - 05.2023
- Serves customers with food and beverages in a positive and friendly manner.
- Provides information to help food and beverage selections.
- Presents ordered choices in a prompt and efficient manner.
- Maintains dining ambiance with an enthusiastic attitude.
- Answer questions or make recommendations for complementary products
- Collaborate with other restaurant servers and kitchen/bar staff
- Deal with complaints or problems with a positive attitude
Team Member
Sky Zone
03.2021 - 04.2022
- Supported great experience for kids/parents
- Worked flexible hours; night, weekend, and holiday shifts.
- Maintained energy and enthusiasm in a fast-paced environment.
- Maintained clean, sanitized and well-organized attractions for customers
- Worked maintenance, working with springs, construction, and heavy lifting.
Team Member/ Kitchen/Assistant Manager
McDonald's
08.2019 - 03.2021
- Kept food preparation area, equipment and utensils clean and sanitary.
- Scanned shelves and product cases for expired stock and discarded outdated or spoiled items.
- Maintained clean, sanitized and well-organized food preparation zones.
Education
Bachelor of Arts - Applied Developmental Science
California State University
Northridge05-2024
Associate of Science - Computer Science
College of The Canyons
Santa Clarita08-2022
Skills
- Customer Service
- Food Safety
- Culinary Experience
- Restaurant Experience
- Kitchen Experience
- Bartending
- Food Preparation
Languages
English
Spanish
Certification
- CPR/AED
- RBT
- RBS
- CA Food Handlers
Timeline
Program Manager
Hidden Treasures
08.2024 - Current
Cashier/Bartender/Server
The Stand
02.2024 - 04.2025
Behavior Therapist
Autism Learning Partners
04.2023 - 02.2024
Server/Bartender
A la Diabla Sushi
04.2022 - 05.2023
Team Member
Sky Zone
03.2021 - 04.2022
Team Member/ Kitchen/Assistant Manager
McDonald's
08.2019 - 03.2021
Associate of Science - Computer Science
College of The Canyons
Bachelor of Arts - Applied Developmental Science
California State University