Summary
Work History
Education
Skills
Completing Youth police academy
Languages
Timeline
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Jorge Dourado

Summary

Dynamic and dedicated professional with a strong background in customer service at shoprite. Recognized for exceptional cash handling accuracy and a commitment to customer satisfaction. Skilled in addressing inquiries with patience and empathy, consistently receiving positive feedback for service excellence. Proven ability to enhance customer experiences while maintaining integrity and work ethic. Offering strong communication and organizational skills, eager to learn and develop in retail environment. Delivers ability to quickly grasp new systems and procedures while maintaining attention to detail. Ready to use and develop customer service and cash handling abilities in cashiering role.

Work History

Cashier

Shoprite Store
12.2024 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Answered questions about store policies and addressed customer concerns.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.

Education

No Degree - in Progress

Hackensack High School
Hackensack, NJ
06-2027

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Cash handling
  • Customer service excellence

Completing Youth police academy

Youth police academy has taught me many important things like taking responsibility for your own actions and good discipline.

Languages

Portuguese
Full Professional
English
Full Professional

Timeline

Cashier

Shoprite Store
12.2024 - Current

No Degree - in Progress

Hackensack High School
Jorge Dourado