Jorge Gavilanez
Harrison,NJ
Summary
I offer strong interpersonal skills and a natural ability to connect with customers. I am eager to learn, grow, and excel in a sales environment. With a solid understanding of sales techniques and customer engagement strategies, I consistently perform at a top level. I am motivated, adaptable, and always striving to exceed expectations. With that mindset, I am confident in my ability to deliver exceptional results in a Finance position.
Overview
3
3
years of professional experience
Work History
Sales Associate
Fette Ford
Clifton, NJ
08.2024 - Current
- Assisted customers in product selection, providing knowledgeable recommendations to enhance shopping experience.
- Developed strong product knowledge through research and hands-on experience, aiding in customer inquiries and support efforts.
- Built relationships with customers to encourage repeat business.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Built Value in buying our product from us.
- Negotiated deals and learned to overcome objections
- Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
Cashier
Tops Diner
East Newark NJ
07.2022 - 06.2024
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Handled cash, credit, and debit transactions while ensuring compliance with company policies.
- Assisted customers by providing product information and addressing inquiries promptly.
- Implemented training for new cashier staff, fostering a supportive learning environment.
- Resolved customer complaints effectively, contributing to increased satisfaction and loyalty.
- Welcomed customers and helped determine their needs.
Education
High School Diploma -
Harrison High School
Harrison, NJ06-2023
Skills
- Customer service
- Listening skills
- Excellent people skills
- Reliable and punctual
- Relationship building
- Upselling
- Time management
- Problem-solving skills
- Negotiation
- Cold calling
- Bilingual
Timeline
Sales Associate
Fette Ford
08.2024 - Current
Cashier
Tops Diner
07.2022 - 06.2024
High School Diploma -
Harrison High School