Jorge Lopez-Narez
Marina,CA
Summary
Over 10 years of experience in warehouse operations, demonstrating efficiency in both independent and team settings. Proficient in operating company vehicles across extensive work areas. Recognized for exceptional customer service skills, trusted to engage with clients in their homes and businesses. Bilingual in Spanish, enhancing communication with diverse clientele.
Overview
12
12
years of professional experience
Work History
Consumer Electronics Agent
Best Buy - Geek Squad
07.2023 - Current
- Maintained accurate records of deliveries, including signatures from recipients as proof of delivery and job completion
- Complied with all applicable traffic laws at all times when operating company vehicle.
- Loaded and unloaded delivery vehicles with required product, packages, documents or other materials for specific routes.
- Installed new equipment according to manufacturer specifications and customer requirements.
- Maintained accurate documentation of installation activities.
- Tested completed installations to verify functionality and compatibility with other devices.
- Assisted other technicians with complex installations when necessary.
- Performed troubleshooting of hardware, software, and network systems.
- Communicated effectively with customers regarding product delivery status and schedule changes.
APPLIANCE INSTALL/REPAIR
Best Buy - Geek Squad
10.2020 - 07.2023
- Utilized a variety of hand tools to install and troubleshoot every day appliances
- Managed vehicle tool/supply inventory and scheduled vehicle maintenance.
- Assisted with troubleshooting appliances when necessary to identify potential repairs or replacements.
- Communicated effectively with team members to maintain efficient operations
Merchandising/Inventory/Sales Specialist
Best Buy
04.2016 - 10.2020
- Loaded and unloaded trucks with hand-trucks, pallet jacks, and Big Joe equipment
- Operated scanners, computers, and other equipment to track orders.
- Packaged items carefully using protective materials like bubble wrap or foam sheets.
- Maintained a clean work area by sweeping, mopping, dusting shelves.
- Collaborated closely with other departments on special projects as needed.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Assisted customers with product selection, sizing and styling.
- Used technology resources to assist customers in locating and selecting items.
- Engaged customers in friendly, professional dialogue to determine needs.
Project Team Specialist
Best Buy
09.2015 - 04.2016
- Worked on weekly Planos
- Followed Visual Merchandising Standards
- Ordered signage and parts
- Maintained an organized filing cabinet and work area
- Displayed various products.
All-Purpose Clerk (A.P.C)
Nob Hill Foods
Monterey, CA
10.2013 - 09.2015
- Replenished floor stock
- Rotated, filled and faced store shelves
- Moved and stocked pallets
- Operated a cash register
- Guided customers in choosing items.
Package Handler/ Pre loader
United Parcel Service
12.2014 - 12.2014
- Unloaded packages from UPS delivery trucks
- Loaded packages onto UPS delivery trucks
- Sorted packages onto moving belts.
Education
2013 -
Marina High School
Skills
- Tool utilization
- Inventory management
- Product installation
- Customer service
- Team collaboration
- Workplace safety
- Time management
- Problem solving
- Effective communication
- Attention to detail
- Adaptability in roles
- Vehicle operation
- Map reading and navigation skills
- Pallet jack and hand truck operation
- Payment collection
- Safe driving record
- Local delivery
- Vehicle cleaning and maintenance
- Record keeping
References
References available upon request.
Timeline
Consumer Electronics Agent
Best Buy - Geek Squad
07.2023 - Current
APPLIANCE INSTALL/REPAIR
Best Buy - Geek Squad
10.2020 - 07.2023
Merchandising/Inventory/Sales Specialist
Best Buy
04.2016 - 10.2020
Project Team Specialist
Best Buy
09.2015 - 04.2016
Package Handler/ Pre loader
United Parcel Service
12.2014 - 12.2014
All-Purpose Clerk (A.P.C)
Nob Hill Foods
10.2013 - 09.2015
2013 -
Marina High School