Scott Brinson
Consumer Electronics Agent
Virginia Beach,VA
Summary
An accomplished sales agent with extensive experience in assessing client needs and delivering prompt, professional solutions. Demonstrates a proven track record of consistently exceeding aggressive sales targets while building loyal customer relationships through strong interpersonal skills. Focused on team collaboration, adaptability, and reliability, with proven ability to support colleagues in responding to changing demands. Recognized for integrity, determination, and a results-driven approach to client relations and problem-solving.
Overview
10
10
years of professional experience
3
3
years of post-secondary education
1
1
Certification
Work History
Consumer Electronics Agent
Geek Squad - Best Buy
09.2021 - Current
- Informed clients of policies and procedures.
- Delivered exceptional customer service by proactively addressing concerns and fostering a positive experience throughout all interactions.
- Collaborated with team members to ensure smooth workflow and successful project completion.
- Implemented quality control measures during installations, ensuring that each project met or exceeded client expectations and regulatory standards.
- Tended to machines, troubleshot malfunctions and completed basic repairs to keep equipment fully functional and well-maintained.
Merchandising Specialist
Best Buy Co Inc.
07.2019 - 08.2021
- Prepared interesting and innovative visual displays to appeal to customers, grab attention and drive sales.
- Updated pricing and signage to complete product displays and educate customers in alignment with store planogram.
- Worked with managers to optimize promotions.
- Maintained product inventory and reordered items.
Sales Associate, Swat Team
Best Buy Co Inc.
07.2019 - 08.2021
- Tracked stock using company inventory management software.
- Applied security and loss prevention training toward recognizing risks and reducing store theft.
- Maintained records related to sales, returns and inventory availability.
- Evaluated inventory and delivery needs, optimizing strategies to meet customer demands.
Server
Texas Roadhouse
11.2017 - 05.2019
- Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
- Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Enhanced operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins, trays and delivery bags.
Restaurant Busser
Watermans Surfside Bar&Grille
06.2015 - 08.2017
- Developed excellent relationships with managers and fellow team members to achieve success, build professional relationships and support positive work environment.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
Education
High School Diploma -
Landstown High School
Virginia Beach, VA 09.2014 - 06.2017
Skills
Systems and software
Collaboration
Active Listening
Adaptability
Organization
Analytical / Critical Thinker
Certification
WISE Certified Financial Literate Designation
Accomplishments
- Honors Society
Timeline
Consumer Electronics Agent
Geek Squad - Best Buy
09.2021 - Current
Merchandising Specialist
Best Buy Co Inc.
07.2019 - 08.2021
Sales Associate, Swat Team
Best Buy Co Inc.
07.2019 - 08.2021
Server
Texas Roadhouse
11.2017 - 05.2019
WISE Certified Financial Literate Designation
05-2017
Restaurant Busser
Watermans Surfside Bar&Grille
06.2015 - 08.2017
High School Diploma -
Landstown High School
09.2014 - 06.2017
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