Summary
Overview
Work History
Skills
How to Submit the Required Documentation
Sworn Affidavit & Proof of Loss Statement
Languages
Timeline
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Jorge Macias

Chicago,IL

Summary

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Overview

3
3
years of professional experience

Work History

Server

Gophers Grill
02.2025 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.

Server

Firefly Grill
03.2024 - 04.2025
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
  • Learned and followed local alcohol laws to keep restaurant compliant with regulations.
  • Refilled drinks and condiments and restocked serving areas to minimize delays.
  • Assisted bartenders with drink preparation tasks, resulting in faster service for patrons.
  • Restocked glassware, cleaned tables and organized supplies to meet demanding trading periods throughout shift.
  • Coordinated with servers and bartenders to maintain smooth operation of bar area.
  • Ensured smooth bar operations by promptly cleaning glassware and utensils, allowing bartenders to focus on serving customers.

Bartender

Chilis
02.2022 - 03.2024
  • Kept bar presentable and well-stocked to meet customer needs.
  • Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
  • Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
  • Maintained extensive knowledge of cocktail recipes and preparation techniques, ensuring high-quality beverage menu.
  • Verified drinking age requirements of customers by carefully reviewing photo identification.

Skills

  • Strong work ethic
  • Guest engagement
  • Beverage preparation
  • Food sales and promotion
  • Food and beverage pairings
  • Wine service
  • Liquor, wine, and food service
  • Foreign language proficiency
  • Dining area maintenance
  • Professional appearance
  • Exceptional customer service
  • Cash handling

How to Submit the Required Documentation

  • THE PERSON COMPLETING THIS DOCUMENT MUST BE THE CRICKET ACCOUNT HOLDER AND MUST PROVIDE A COPY OF THEIR VALID PHOTO ID.
  • Choose an option (Online or Fax) and follow the steps
  • Online (Recommended)
  • 1 Print, fill out and sign the Sworn Affidavit & Proof of Loss Statement. Found on page 2 of this document.
  • 2 Scan or take digital pictures of both the completed affidavit and your valid photo ID.
  • 3 Upload both documents at www.phoneclaim.com/cricket
  • Fax
  • 2 Photocopy your valid photo ID and handwrite your Claim ID on the page.
  • 3 Fax both documents to 1-866-400-3516.
  • Tips to speed up your claim
  • The document is marked with a barcode that is specific to your claim. Using a photocopy with an incorrect barcode will delay your claim
  • Make sure you have a valid photo ID
  • Acceptable forms of photo ID: valid driver’s license, passport, federally issued ID card or matricula consular ID
  • Unacceptable forms of ID: student ID, work ID, birth certificate, Social Security card and expired ID Documents
  • Name on the ID must match name of the Cricket Account Holder who completes the Sworn Affidavit & Proof of Loss Statement
  • If the ID appears altered, forged, illegitimate or unreadable, we may not be able to proceed with your claim
  • Make sure all document scans or faxes are clear and easy to read
  • When making the photocopy of your photo ID, consider using the enlarge and contrast settings to make the ID easier to read
  • Color copies are preferred
  • Return all documents within 60 days of the date you requested your replacement or your claim may be denied
  • Questions? Get answers at phoneclaim.com/cricket. Or call us at 1-855-309-8342.
  • Cricket Protect includes Cricket Protect Insurance and Cricket Protect Service Warranty. Cricket Protect Plus includes Cricket Protect Plus Insurance and Cricket Protect Plus Service Warranty. Cricket Protect Insurance and Cricket Protect Plus Insurance, the insurance components of Cricket Protect and Cricket Protect Plus, is insurance coverage underwritten by Continental Casualty Company, a CNA company (CNA). Chicago, IL, and administered by Asurion Protection Services, LLC (in Iowa, lic. #1001000020). In California, Asurion Protection Services Insurance Agency, LLC, CA Lic. #0D63161, in Puerto Rico, Asurion Protection Services of Puerto Rico, Inc., a licensed agent of CNA. The Cricket Protect and Cricket Protect Plus Service Warranties are a service of Asurion Warranty Protection Services, LLC or one of its affiliates. Terms and conditions are subject to change. Coverage terms may vary by state. Not all devices are eligible. All applicable taxes and surcharges extra. For complete terms and conditions including premiums, deductibles, and service fees please visit phoneclaim.com/cricket. 2020 Cricket Wireless LLC. All rights reserved.

Sworn Affidavit & Proof of Loss Statement

  • THE PERSON COMPLETING THIS DOCUMENT MUST BE THE CRICKET ACCOUNT HOLDER AND MUST PROVIDE A COPY OF THEIR VALID PHOTO ID.
  • INSURANCE FRAUD IS A CRIME
  • For your protection, a person who knowingly presents a false or fraudulent insurance claim with the intent to injure, defraud, or deceive any insurer is guilty of a crime and may be subject to fines and confinement in prison. When fraud is discovered, Asurion takes appropriate steps to stop such fraud and explores all of its available legal remedies.
  • What device are you claiming? ALL FIELDS ARE REQUIRED. PLEASE PRINT USING BLUE OR BLACK INK
  • Claim ID: Wireless Number:
  • Manufacturer: (Examples: Apple, Samsung, Motorola, etc.)
  • Model: (Examples: iPhone 6S, Galaxy S9, Moto e5 Cruise, etc.)
  • What happened to the device?
  • My Device Is: Lost Stolen Damaged Malfunctioning
  • Date of Occurrence: Place of Occurrence:
  • Describe What Happened:
  • Note: If your device was damaged or malfunctioning, you are required to return it to Asurion upon receipt of your replacement.
  • Account Holder information (for verification purposes only)
  • Full Name:
  • Contact Number: Alternate Contact Number:
  • Email Address:
  • Billing Address:
  • City: State: Zip Code:
  • Claim agreement
  • I swear/affirm that the device I am claiming is owned by me and that the information provided above is true and accurate. I understand that knowingly presenting false or fraudulent information in support of this insurance claim with the intent to injure, defraud, or deceive any insurer is a crime. Asurion may take legal action, including reporting to law enforcement, when it suspects fraud in the presentation of insurance claims.
  • Signature: Date:
  • Control # COV53387 REV 4 EDT:10/9/14 RDT: 04/19/2020
  • Web: www.phoneclaim.com/cricket Fax: 1-866-400-3516
  • Asurion Attn: Review Team P.O. Box 413886 Kansas City, MO 64141-3886

Languages

Spanish
Native or Bilingual

Timeline

Server

Gophers Grill
02.2025 - Current

Server

Firefly Grill
03.2024 - 04.2025

Bartender

Chilis
02.2022 - 03.2024
Jorge Macias