Jorge Moriel
El Paso, TX 79912,TX
Summary
A bilingual and tech-savvy professional, I excelled at Dreams Come True Business by delivering outstanding customer service and coaching staff to resolve issues efficiently. I enthusiastically led at Don Haskins Recreational Center, fostering an inclusive environment. My teamwork and problem-solving skills have consistently improved customer and camper satisfaction.
Overview
6
6
years of professional experience
Work History
Customer Service
Dreams Come True Business
01.2023 - 05.2024
- Delivered exceptional customer service, resolving any issues promptly and professionally.
- Coached call center staff through challenging customer service issues.
- Delivered exceptional customer service, addressing concerns and handling returns professionally.
- Reviewed customer feedback to determine strategies for improving customer service.
Camp Leader
Don Haskins Recreational Center
06.2018 - 08.2018
- Collaborated with fellow camp leaders to create a positive and inclusive environment for all camp attendees.
- Communicated with parents, staff and teachers regarding children or program issues.
- Led groups of children safely through variety of camp activities.
- Monitored camper behavior during activities, effectively handling discipline situations and encouraging positive behavior.
Education
Bachelor of Science - Engineering
Texas A&M University
College Station, TX06-2028
Skills
Bilingual
Team Player
Timeline
Customer Service
Dreams Come True Business
01.2023 - 05.2024
Camp Leader
Don Haskins Recreational Center
06.2018 - 08.2018
Bachelor of Science - Engineering
Texas A&M University
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