Jorge A Rios Jr.
San Diego,CA
Summary
Highly motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Customer focused Retail Associate with solid understanding of retail dynamics and customer service standards.
Overview
14
14
years of professional experience
Work History
Sales Associate
Cox Communications
Chula Vista, CA
08.2023 - Current
- Provided exceptional customer service by assisting clients with product selection and answering inquiries.
- Trained new associates on sales techniques, store policies, and product knowledge.
- Collaborated with team members to develop promotional strategies that increased product visibility.
- Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
- Collaborated with team members to meet daily sales targets, contributing to overall store success.
Account Manager
AT&T
San Diego, CA
02.2018 - 04.2023
- Utilized corporate vehicle to deliver and sell products to clients with focus on optimizing customer experience to clients home.
- Conducted daily and weekly physical inventory counts.
- Negotiated contracts and finalized agreements.
- Collaborated with our First Responder Department to have Presentations of First Responder Network and Exclusive offers.
- Cold-called businesses and residential customers to provide details on company services and products.
Retail Sales Representative
AT&T
National City, CA
05.2012 - 02.2018
- Dedicated to assisting new and existing At&t customers with a welcoming personality, building personalized solutions with proven and awarding At&T products.
- Graduate of the Power house Leadership program 2016.
- Effective in handling an irate customer with a solution and transitioning into upselling customer with top tier negotiation skills.
- Motivated and encouraged team members to communicate more openly and constructively with each other.
Education
High School Diploma -
Castle Park High School
Chula Vista, CASkills
- Fluent in Spanish
- Product Recommendations
- Customer Service
- Store Opening and Closing
- Time Management
- Teamwork and Collaboration
- Reliable and Punctual
- Negotiation Tactics
- Supervision & Leadership
- Cash Handling
- Detail-Oriented
- Reliable and Responsible
Timeline
Sales Associate
Cox Communications
08.2023 - Current
Account Manager
AT&T
02.2018 - 04.2023
Retail Sales Representative
AT&T
05.2012 - 02.2018
High School Diploma -
Castle Park High School