Jorge Salinas
Neptune City,NJ
Summary
Dynamic professional with a proven track record at Docprobe, excelling in document review and workflow management. Adept at maintaining confidentiality and delivering exceptional customer service. Recognized for meticulous attention to detail and strong communication skills, ensuring accuracy and fostering trust in all client interactions. Proficient in Microsoft Office and Adobe Acrobat.
Experienced individual providing high-quality administrative support to various departments. Highly organized and detail-oriented with great multitasking and task prioritization skills.
Overview
12
12
years of professional experience
Work History
Document Processor
Docprobe
Lakewood, NJ
10.2020 - Current
- Participated in regular team meetings to discuss ongoing projects and address any challenges or areas for improvement.
- Managed multiple priorities effectively, often working on several projects simultaneously while meeting all deadlines.
- Conducted thorough quality checks on completed documents, maintaining an exceptional level of accuracy and attention to detail.
- Maintained strict confidentiality when handling sensitive information, adhering to company policies and regulations at all times.
Fitness Coach
Self Employed Writer
New Jersey
08.2020 - Current
- Educated clients on proper exercise technique, reducing the risk of injury while maximizing workout effectiveness.
- Developed strong member relationships with caring and collaborative approach.
- Modified workout plans according to fitness levels and medical considerations.
- Developed strong relationships with clients, fostering trust and loyalty in their fitness journeys.
Call Center Representative
New Jerseh Prevention Network
Tinton Falls, NJ
09.2019 - 03.2020
- Managed high call volumes while providing exceptional customer support and maintaining professional composure.
- Handled escalated calls professionally, effectively resolving complex issues and ensuring client satisfaction at all times.
- Mastered multiple software systems for seamless navigation during calls, improving efficiency and reducing hold times for customers.
- Enhanced customer satisfaction by efficiently addressing and resolving inquiries in a timely manner.
Car Salesman
DCH Kay Honda
Eatontown, NJ
08.2016 - 12.2018
- Developed successful sales strategies to maximize customer satisfaction and profit.
- Maintained up-to-date knowledge of current automotive trends, products, and competitors to stay competitive in the market.
- Efficiently completed paperwork related to sales transactions, adhering to company guidelines while minimizing errors or delays.
- Answered telephone and email inquiries from potential customers.
- Negotiated purchase prices and explained sales, warranty, and optional products.
Car Delivery Coordinator
World Subaru
Tinton Falls, NJ
04.2013 - 07.2016
- Inspected merchandise for damage and accuracy against order documents.
- Maintained detailed records of all shipments, utilizing advanced database software systems for accurate reporting purposes.
- Regularly communicated with customers regarding shipment updates and anticipated arrival times, fostering positive relationships built on trust and transparency.
- Consulted with customers about delivery and order preparation requests.
Education
Education
Brookdale Community College
Lincroft, NJSkills
- Microsoft office
- Document review
- Customer service
- Workflow management
- Typing speed
- Adobe acrobat
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Document Processor
Docprobe
10.2020 - Current
Fitness Coach
Self Employed Writer
08.2020 - Current
Call Center Representative
New Jerseh Prevention Network
09.2019 - 03.2020
Car Salesman
DCH Kay Honda
08.2016 - 12.2018
Car Delivery Coordinator
World Subaru
04.2013 - 07.2016
Education
Brookdale Community College