Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Built relationships with customers to encourage repeat business.
Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Owner
Premier Wireless Internet
11.2019 - 02.2024
Own a home based internet business Managed day-to-day operations.
Developed and maintained strong relationships with clients, resulting in repeat business and referrals..
Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
IT Technician
ATOS IT Services And Solutions
05.2016 - 10.2019
Provided IT support in an inbound call center for McDonald's ,Troubleshoot all equipments of the store including office computers , Help store managers with ISP when system was down
Education
No Degree - Business Administration
Nova Southeastern University, Davie, FL
05-1989
High School Diploma -
Colegio San Antonio, San Juan,Puerto Rico
05-1986
Skills
Customer service
Teamwork and collaboration
Time management
Problem-solving skills
Problem-solving
Multi-tasking strength
Excellent people skills
Outgoing personality
Money handling
Verbal/written communication Fully Bilingual (English,Spanish)
Camp Staff Lifeguard and Rifle Instructor at Kentucky 4-H, University of KentuckyCamp Staff Lifeguard and Rifle Instructor at Kentucky 4-H, University of Kentucky