Jorge A Gil
Auburn,WA
Summary
Dedicated cashier with strong cash handling skills and a commitment to exceptional customer service. Experienced in payment processing and conflict resolution, ensuring high customer satisfaction.
Overview
13
13
years of professional experience
Work History
Cashier
tacos tecalitlan
Auburn, Washington
01.2026 - Current
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained cleanliness and organization of the cash register area.
- Assisted customers with menu selections and answered inquiries about food items.
- Handled cash, credit, and debit transactions accurately to ensure secure payments.
- Collaborated with team members to manage high-volume customer service during peak hours.
- Monitored stock levels of supplies and communicated needs to management promptly.
- Trained new staff on cashier procedures and customer service expectations effectively.
- Resolved customer complaints with professionalism and care to enhance satisfaction.
- Accepted cash and credit card payments, issued receipts and provided change.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Collected payments and provided accurate change.
- Greeted customers and answered any questions they had about the store's products and services.
- Performed other duties as assigned by management.
- Stocked shelves with merchandise when needed.
- Helped customers find specific products, answered questions, and offered product advice.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Issued receipts, refunds, credits or change due to customers.
- Answered customer questions and provided store information.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Worked closely with front-end staff to assist customers.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Processed sales transactions to prevent long customer wait times.
- Learned roles of other departments to provide coverage and keep store operational.
- Followed company security procedures for handling large sums of money.
- Answered customer inquiries regarding store policies and procedures.
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
- Balanced daily transactions on a computerized point-of-sale system.
- Preserved appearance of store by arranging and replenishing displays and merchandise racks.
- Helped with purchases and signed customers up for rewards program.
- Scanned merchandise using point-of-sale system for accurate purchase totals.
- Directed trash removal and sanitation procedures to keep aisles and register area organized.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
- Resolved customer complaints professionally in accordance with company policy.
- Processed credit card, cash, and check payments, ensuring all transactions were accurate.
- Maintained work area and kept cash drawer organized.
- Processed customer payments quickly and returned exact change and receipts.
- Built and maintained productive relationships with employees.
Food Runner
tacos tecatlican
Auburn, Washington
01.2026 - Current
- Delivered food orders promptly to customers at Tacos restaurant.
- Maintained cleanliness and organization of dining areas and service stations.
- Monitored customer satisfaction and addressed concerns in a timely manner.
- Delivered food to guests in a timely manner while following safety protocols.
- Ensured that all orders were correct before leaving the kitchen area.
- Organized food orders and ensured accuracy of items served to customers.
- Removed dishes and glasses from tables for cleaning.
- Maintained supplies such as napkins, silverware, glassware and plates throughout shift.
- Assisted servers in setting up tables for guests.
Cook
spaghetti eddies italian restaurant
Glendora, California
09.2013 - 12.2026
- Prepared a variety of Italian dishes according to restaurant recipes.
- Assisted in inventory management by tracking ingredient supplies and freshness.
- Executed food safety protocols to ensure a safe dining experience for guests.
- Developed new menu items based on seasonal ingredients and customer feedback.
- Trained new kitchen staff on cooking techniques and restaurant standards.
- Supported dish assembly and presentation to enhance visual appeal for customers.
- Cleaned kitchen equipment, surfaces, utensils and dishes.
- Operated ovens, fryers and mixers safely to prevent kitchen accidents and machinery malfunction.
- Wrapped, dated and labeled food items in storage for safety and freshness.
- Followed established procedures and requirements for safe food handling, storage and service.
- Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
- Chopped, diced and sliced vegetables and fruit ahead of rush periods.
- Used standardized recipes and other instructions to prepare food.
- Maintained safe operations of food prep equipment to reduce complications and retain safety procedures.
- Enforced proper sanitation practices to prevent spoiling or contamination of foods.
- Organized storage areas for efficient usage of space.
- Managed portion control using correct utensils during preparation and plating.
- Coordinated orders to expedite food from kitchen according to cook time and delivery time.
- Tasted all prepared dishes in order to check flavorings, texture and presentation prior to serving them to customers.
- Sanitized workstation at end of shift to minimize risk of salmonella and other food-borne illnesses.
- Set up work stations prior to opening to minimize prep time.
- Checked completed orders for correct quantity and quality.
- Handled advanced thawing and food pre-preparation for upcoming meals.
- Memorized new menu items and ingredients quickly to help customers select items meeting needs and preferences.
- Operated kitchen equipment in alignment with OSHA protocols and manufacturer instructions.
Education
High School Diploma -
Covina High School
West Covina, CA06-2009
Skills
- Cash handling
- Customer assistance
- Customer relationship management
- Food safety protocols
- Cash drawer balancing
- Cash handling expertise
- Customer service
- Liquor law compliance
- Payment processing
- Cash register operation
- Cleaning and sanitizing
- Empathy and patience
- Cash register systems
- Order packaging
- POS systems
Languages
Spanish,
Professional
English
Professional
Timeline
Cashier
tacos tecalitlan
01.2026 - Current
Food Runner
tacos tecatlican
01.2026 - Current
Cook
spaghetti eddies italian restaurant
09.2013 - 12.2026
High School Diploma -
Covina High School