Jorge A. Reyes
35-40 83rd St, Jackson Heights
Overview
2
2
years of professional experience
Work History
Cashier
My Family Pharmacy
06.2022 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Resolved customer complaints by actively listening, empathizing, and offering appropriate solutions.
- Collaborated with pharmacy staff to streamline workflow processes, improving overall efficiency and productivity.
- Learned duties for various positions and provided backup at key times.
- Addressed customer needs and made product recommendations to increase sales.
- Assisted in managing inventory levels by accurately counting and restocking shelves as needed.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Administrative Clerk
Help Home Care
06.2022 - Current
- Entered data into system and updated customer contacts with information to keep records current.
- Increased customer satisfaction with prompt and courteous service while addressing inquiries and concerns.
- Communicated with customers via phone and email to confirm deliveries and respond to inquiries.
- Assisted coworkers and staff members with special tasks on daily basis.
- Completed forms, reports, to quickly handle all documentation for Caregivers in our agency.
- Completed clerical tasks such as entering data, filing, copying, and distributing mail.
- Maintain control of personal identifications and physical expiry dates for Caregivers in the agency
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Work with Excel
Education
High School Diploma -
Instituto Gustavo Adolfo Alvarado
Honduras 01.2020
Skills
- Customer Service
- Bilingual- Spanish & English
- Team Work
- Organized
- Active listener
- Detail Oriented
- Multi Task
Timeline
Cashier
My Family Pharmacy
06.2022 - Current
Administrative Clerk
Help Home Care
06.2022 - Current
High School Diploma -
Instituto Gustavo Adolfo Alvarado