Jorge Alejandro Valdes
Franklin Park,IL
Summary
Dynamic self-storage manager with a proven track record at La Conchita Supermarket, enhancing operational efficiency and customer satisfaction. Skilled in property inspections and budget planning, I successfully trained teams and resolved issues, fostering strong client relationships while driving revenue growth through effective promotional strategies.
Overview
25
25
years of professional experience
Work History
Self Storage Manager
La Conchita Supermarket
03.2017 - Current
- Conducted regular facility inspections to identify and resolve maintenance issues in a timely manner.
- Coordinated the sale of storage supplies to customers, increasing overall revenue generation.
- Trained new employees on company policies, procedures, and best practices for consistent service delivery.
- Monitored inventory levels of storage supplies, placing orders when necessary to avoid stockouts or overstocking issues.
- Conducted auctions for delinquent accounts in accordance with legal guidelines while maintaining sensitivity towards affected customers.
- Organized promotional events to increase public awareness of the self-storage facility''s offerings.
- Managed daily operations for efficient facility management, ensuring a clean and well-maintained environment.
- Resolved customer complaints professionally, maintaining positive client relationships even during difficult situations.
- Handled financial transactions accurately, tracking revenue and expenses for budget management purposes.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Bakery Manager
Mariano's Fresh Market
08.2014 - 03.2017
- Maintained a clean and safe work environment by enforcing strict adherence to food safety guidelines and regulations.
- Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
- Managed inventory and reduced waste, resulting in cost savings for the bakery.
- Provided excellent customer service by addressing concerns promptly and professionally, resulting in repeat business.
Bakery Manager
Dominick's Finer Foods
03.2003 - 07.2014
- Maintained a clean and safe work environment by enforcing strict adherence to food safety guidelines and regulations.
- Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
- Managed inventory and reduced waste, resulting in cost savings for the bakery.
- Provided excellent customer service by addressing concerns promptly and professionally, resulting in repeat business.
Baker
La Tapatía Bakery
07.2000 - 02.2003
- Produced consistently high-quality baked goods for customers.
- Complied with health and safety codes to protect staff and customers.
- Operated and maintained bakery equipment, including ovens and mixers.
- Enhanced customer satisfaction by consistently producing high-quality baked goods and maintaining a clean, organized workspace.
Education
GED - Business Administration And Management
Triton College
River Grove, ILSkills
- Property inspections
- Operational efficiency
- Rent collection
- Policy enforcement
- Budget planning
- Storage virtualization
- Data archiving
- File system management
- Teamwork
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Multitasking Abilities
- Excellent communication
- Computer skills
- Organizational skills
- Team leadership
- Verbal and written communication
- Relationship building
Languages
Spanish
Native or Bilingual
Timeline
Self Storage Manager
La Conchita Supermarket
03.2017 - Current
Bakery Manager
Mariano's Fresh Market
08.2014 - 03.2017
Bakery Manager
Dominick's Finer Foods
03.2003 - 07.2014
Baker
La Tapatía Bakery
07.2000 - 02.2003
GED - Business Administration And Management
Triton College
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