Jorge Luis Ruiz-Guerrero
Reno
Summary
Results-driven Leasing Consultant known for high productivity and efficient task completion. Specialize in customer service, negotiation, and market analysis to ensure optimal leasing outcomes. Excel in communication, problem-solving, and adaptability, employing these soft skills to meet diverse client needs and achieve management goals.
Overview
9
9
years of professional experience
Work History
Leasing Consultant
Buff Management
Reno
05.2021 - 05.2023
- Prepared lease agreements, collected security deposits and rent payments from tenants.
- Responded to tenant requests for maintenance services in a timely manner.
- Assisted with the preparation of monthly reports including occupancy rates, delinquency percentages and market surveys.
- Maintained accurate records of prospective renters, applications and leases.
- Handled incoming calls regarding availability of units, pricing information and other inquiries.
- Ensured that all paperwork was completed accurately in accordance with company policy.
Telemarketer
ORC International
Reno
04.2017 - 03.2019
- Recorded accurate notes about each conversation into company database for future reference.
- Initiated outbound calls to prospective clients using scripts.
- Greeted customers in a friendly, professional manner on the phone.
Volunteer
Nevada Humane Society
Reno
05.2014 - 05.2016
- Attended weekly meetings to discuss progress and future initiatives.
- Organized and maintained records of volunteer hours and donations.
- Provided assistance to staff in the daily operations of the organization.
Education
Associate of Arts -
Truckee Meadows Community College
Reno, NV05-2026
Skills
- Customer assistance
Languages
- English, Native
- Spanish, Advanced
Timeline
Leasing Consultant
Buff Management
05.2021 - 05.2023
Telemarketer
ORC International
04.2017 - 03.2019
Volunteer
Nevada Humane Society
05.2014 - 05.2016
Associate of Arts -
Truckee Meadows Community College