Dynamic professional with expertise in crew coordination and sales proficiency. Successfully managed inventory and optimized workflows, enhancing guest experiences and operational effectiveness.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Shift Lead
Cold Stone Creamery
21001 N Tatum Blvd Suite 36 - 1180, Phoenix, AZ 85
09.2021 - 06.2024
Supervised daily operations to ensure efficient service and product quality.
Trained and mentored new team members on operational procedures and customer service standards.
Managed inventory levels, restocking supplies to maintain optimal workflow and product availability.
Resolved customer complaints promptly, enhancing overall satisfaction and loyalty.
Ensured compliance with health and safety regulations in food handling practices.
Completed store opening and closing procedures and balanced tills.
Medical Assistant
Scottsdale Urologic Surgeons
10210 N 92nd St # 100, Scottsdale, AZ 85258
03.2024 - 05.2024
Assisted with patient intake, ensuring accurate documentation and data entry.
Monitored vital signs, maintaining consistency in patient assessments and care delivery.
Administered medications and vaccinations as prescribed, adhering to safety protocols.
Coordinated scheduling for appointments, optimizing clinic workflow and reducing wait times.
Educated patients on treatment plans and preventive care, enhancing overall patient understanding.
Managed inventory of medical supplies, ensuring availability for daily operations.
Sanitized, restocked, and organized exam rooms and medical equipment.
Obtained client medical history, medication information, symptoms, and allergies.