Jory Babers
Lake Alfred,FL
Summary
Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.
Overview
9
9
years of professional experience
Work History
Sales Representative
Speedway Auto Sales
04.2022 - 06.2023
- Managed customer accounts to secure customer satisfaction and repeat business.
- Trained and mentored new sales representatives.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
Manager
Dukes Brewhouse
10.2020 - 03.2022
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
General Manager
Lokale Eatery
02.2014 - 10.2020
- Developed and implemented strategies to increase sales and profitability.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
Education
High School Diploma -
Parkland High School
El Paso, TX05.2008
Skills
- Staff Training
- Problem-Solving Strengths
- Sales Expertise
- Prospecting Skills
- Post-Sales Support
- Upselling Techniques
Timeline
Sales Representative
Speedway Auto Sales
04.2022 - 06.2023
Manager
Dukes Brewhouse
10.2020 - 03.2022
General Manager
Lokale Eatery
02.2014 - 10.2020
High School Diploma -
Parkland High School
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