Summary
Overview
Work History
Skills
Certification
Hobbies Painting (Acrylic, oil, alcoholic ink)
Timeline
Generic

Jose Pablo Alvarez

Vail,CO

Summary

Banquet captain, overseeing various aspects to create seamless and memorable experiences for guest and clients, always remaining calm and handling pressure well. I'm a friendly people-person with high energy and skills to multi-task allowing to navigate many lanes at once.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Banquets Captain

Grand Hyatt Hotel
05.2022 - Current
  • Coordinated and supervised banquet setup, ensuring tables, chairs, linens, and decorations were arranged according to event specifications
  • Lead a team of 55 staff members, delegating tasks and providing guidance to ensure seamless event execution
  • Managed guest requests and concerns during events, promptly addressing any issues to ensure a positive guest experience
  • Successfully managed and executed events ranging from intimate gatherings to large-scale weddings and corporate events averaging 50 to 500 guests per event

Maitre'D

Vintage
05.2018 - Current
  • Greeted guests, escorted to dining tables and provided menu and information about restaurant to encourage seamless flow of service.
  • Spoke clearly and persuasively in positive or negative situations and responded well to questions.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.

Food and Beverage Assistant Manager

Grand Hyatt Hotel
03.2021 - 05.2022
  • Supervised floor during busy times and corrected mistakes impacting service delivery
  • Assist with daily activities, Hired staffing, training, scheduling and payroll
  • Maintained complete compliance with health code requirements and directed daily sanitation processes
  • Maintained high customer satisfaction with good conflict resolution skills and adequate employee coverage for expected demands.

Food and Beverage Supervisor

Grand Hyatt Hotel
02.2020 - 03.2021
  • Focusing food service team with clear objectives, careful monitoring and consistent leadership
  • Consistently tracking food and supply usage and minimizing waste
  • Resolve customer complaints as appropriate to maintain a high level of customer satisfaction and quality
  • Coaching employees to reflect Hyatt service standards procedures and providing constructive feedback.

Certified Yoga Teacher

Anahata Yoga Studio
12.2019 - 12.2021
  • Inspire people through the practice of yoga to connect with their own personal wisdom healing abilities and expansive potential
  • Maintained positive relationships with class members through personalized and knowledgeable service
  • Put together special classes for community groups and events to share love of yoga and basic techniques.

Skills

  • Leadership
  • Bilingual Fluency in English and Spanish
  • Ability to work under pressure
  • Friendly and Positive
  • Teamwork
  • Schedule coordination
  • Infrasys POS
  • Focus POS
  • Birchstreet POS

Certification

Certified 200 hours Yoga Instructor

GBAC STAR Accreditation Program


Hobbies Painting (Acrylic, oil, alcoholic ink)

Painting it's one of the most therapeutic practice in my life, It's a moment where I'm expressing myself and where I can show my ideas or my feelings, and there is no wrong and right. It gives me a feeling of happiness i can't describe.

Timeline

Banquets Captain

Grand Hyatt Hotel
05.2022 - Current

Food and Beverage Assistant Manager

Grand Hyatt Hotel
03.2021 - 05.2022

Food and Beverage Supervisor

Grand Hyatt Hotel
02.2020 - 03.2021

Certified Yoga Teacher

Anahata Yoga Studio
12.2019 - 12.2021

Maitre'D

Vintage
05.2018 - Current

Similar Profiles

CREATE PROFILE
Jose Pablo Alvarez