Josalynn Smith
Arlington
Summary
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
2
2
years of professional experience
Work History
Manager
Pizza Hut
05.2022 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Improved customer satisfaction scores by overhauling customer service protocols and training staff in customer engagement techniques.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Defined clear targets and objectives and communicated to other team members.
Education
No Degree - Animal Science- Pre-Veterinary Medicine
The University of Findlay
Findlay, OH05.2028
Skills
- Team Leadership
- Time Management
- Verbal and written communication
- Complex Problem-Solving
Affiliations
- Henry County 4H
- Henry Country Junior Fair Board
Timeline
Manager
Pizza Hut
05.2022 - Current
No Degree - Animal Science- Pre-Veterinary Medicine
The University of Findlay