Josaphine Vanover
Amelia,OH
Summary
Detail-oriented professional with extensive experience in customer service and personal care. Proven skills in effective communication and conflict resolution, consistently driving positive outcomes in fast-paced environments. Committed to enhancing customer satisfaction and supporting operational efficiency through strategic strengths.
Overview
5
5
years of professional experience
Work History
Server
Swenson's Drive-In
Cincinnati, OH
2026.06 - Current
- Delivered exceptional customer service in a fast-paced dining environment.
- Maintained cleanliness and organization of dining area and service stations.
- Took accurate orders and efficiently communicated them to kitchen staff.
Home Health Aide
Right At Home Health Care
Athens, OH
2024.05 - 2026.05
- Delivered personal care and support for daily living activities.
- Assisted patients with mobility and transfers utilizing safe techniques.
- Administered medications following established care plans and schedules.
- Maintained cleanliness and organization within patient living spaces.
Buyer/Sales Associate
Plato's Closet
Cincinnati, OH
2021.06 - 2024.03
- Assisted customers with purchases, item location, and reward program enrollment, enhancing overall shopping experience.
- Checked pricing, scanned items, applied discounts, and printed receipts to ensure accurate and efficient transactions.
- Organized merchandise racks and displays to enhance visual appeal.
- Collaborated with shift manager to resolve customer concerns and improve service quality.
Education
Bachelor of Science - Retail And Fashion Merchandising
Ohio University
Athens, OH2026-05
Skills
- Customer service and support
- Sales strategies
- Visual merchandising and layout design
- Inventory management
- Team collaboration
- Conflict resolution
- Trend analysis
- Digital design and Adobe Creative Suite
- Social media design
Timeline
Server
Swenson's Drive-In
2026.06 - Current
Home Health Aide
Right At Home Health Care
2024.05 - 2026.05
Buyer/Sales Associate
Plato's Closet
2021.06 - 2024.03
Bachelor of Science - Retail And Fashion Merchandising
Ohio University