Jose Aguilar
Davie,FL
Summary
Strategic Account Executive with proven success increasing sales and revenue through developing loyal account relationships & creating sales opportunities. Articulate communicator with exceptional negotiation skills. Known for understanding customer needs and delivering effective solutions. Detail-oriented Account Manager with many years of comprehensive experience managing employer-client relationships and developing new business deals. Focused on managing accounts systematically to maximize sales. Dedicated professional successful at introducing new products and expanding network connections.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Account Executive
Monalisa/14 Cigars
Miramar, FL
08.2023 - Current
- Introduced new sales strategies: events & client's employees' trainings
- Achieved a 200% increase in sales
- Opened more than 100 new accounts, including two chain franchises, which contributed 50% to the company's total revenue.
- Maintained 100% of previous Spanish-speaking accounts and opened all new English-speaking market for 14 Cigars.
- Contributed to the development and optimization of 14 Cigars' internal tools.
Service Delivery Manager
Hemmersbach
Miramar, FL
05.2019 - 08.2023
- Facilitated engaging subcontractors for daily, weekly, and monthly tasks based on organizational needs
- Established pick-up/drop-off service for IT components.
- Generated $85k+ in revenue on a PC rollout project during a 1-month period.
- Led group of 20 subcontracted field engineers across six sites staging over 1000 PCs
- Managed communications between internal teams and external customers regarding changes in services offered.
- Ensured SLA compliance and maintained service delivery quality standards.
- Developed and implemented strategies to improve customer satisfaction levels.
- Recruited and onboarded over 300 Field Engineers across numerous projects
Education
Associate of Arts - Computer Science
Broward College
Fort Lauderdale, FL03-2023
Skills
- Customer Relationship Management
- Revenue Generation
- Customer Service
- Operations
- Market development
- New business opportunities
- Forecast preparation
- Sales expertise
- Business growth opportunities
- Service Management
- Negotiation Skills
- Systems and software expertise
Certification
Active Member of US Academy of Leadership & Success
Timeline
Account Executive
Monalisa/14 Cigars
08.2023 - Current
Service Delivery Manager
Hemmersbach
05.2019 - 08.2023
Active Member of US Academy of Leadership & Success
Associate of Arts - Computer Science
Broward College
Similar Profiles
Justin DoubackJustin Douback
Receiving Manager at Holt's Cigars Inc. / Ashton Cigars Inc.Receiving Manager at Holt's Cigars Inc. / Ashton Cigars Inc.
Gracie ElguezabalGracie Elguezabal
Cleaning Crew Member at Monalisa NagataCleaning Crew Member at Monalisa Nagata
VALERIA CONCEPCION SAUCEDO ALVARADOVALERIA CONCEPCION SAUCEDO ALVARADO
Barista at Grupo MonalisaBarista at Grupo Monalisa