Jose Allende
St. Cloud,FL
Summary
Banking Center Manager with a proven track record in Small Business Lending, customer experience management, sales leadership, and team development. Expertise in fostering relationships and driving business growth through effective coaching and problem-solving.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Banking Center Manager III V.P
Seacoast Bank
Oviedo, FL
08.2021 - Current
- Asses and coach branch team while providing constructive feedback to increase overall effectiveness and ensure accountability
- Responsible for all aspects of the branch team regarding employment, training, scheduling, performance appraisals, salary changes, promotions, corrective actions and terminations.
- Develop trusting & cooperative working relationships with customers and associates.
- Work with staff to foster true needs based on customer conversation.
- Maintain the quality of, profitability and growth of business and consumer products through appropriate pricing.
- Thoroughly collect and analyze customer and prospect financials..
- Identify and structure loan and deposit opportunities.
Cluster Branch Manager
TRUIST(BB&T)
St. Cloud, FL
10.2007 - 08.2021
- Drive business development of the branch to deliver both strong team performance.
- Drive branch revenue through small business development and growth. Face to face appointments with business clients, and outbound calling.
- Promote positive public image in the community.
- Responsible for successfully executing on the branch engagement routines by leading, growing, and coaching.
Commercial Assistant
Colonial Bank
Kissimmee, FL
10.2003 - 10.2007
- Managed customer inquiries and provided timely support for banking services.
- Coordinated documentation for loan applications, ensuring compliance with regulatory standards.
- Assisted in the preparation of financial reports and presentations for management review.
- Streamlined administrative processes to enhance operational efficiency within the department.
- Maintained positive client relationships through regular communication and excellent customer service.
Education
No Degree -
American Institute of Banking
Philadelphia, PAHigh School Diploma -
Mastbaum AVTS
Philadelphia, PA06.1996
Skills
- Customer experience management
- Goal setting
- Audit preparation
- Lending
- Sales leadership
- Banker mentoring
- Team development
- Cash flow management
- Problem-solving
- Attention to detail
- Multitasking
- Excellent communication
- Relationship building
Certification
NMLS Certified
Notary
Languages
Spanish
Professional Working
Timeline
Banking Center Manager III V.P
Seacoast Bank
08.2021 - Current
Cluster Branch Manager
TRUIST(BB&T)
10.2007 - 08.2021
Commercial Assistant
Colonial Bank
10.2003 - 10.2007
No Degree -
American Institute of Banking
High School Diploma -
Mastbaum AVTS