Jose Caballero
Huntington Beach,CA
Summary
Dependable Server/Host successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.
Overview
7
7
years of professional experience
Work History
Server
IHOP
12.2023 - Current
- Increased sales significantly by upselling higher-end products to customers.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
Server
IHOP
04.2020 - 01.2021
- Cultivated warm relationships with regular customers.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Bussed and reset tables to keep dining room and work areas clean.
Server
IHOP
03.2017 - 02.2020
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Served food and beverages promptly with focused attention to customer needs.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Education
High School Diploma -
Ocean View High School
Huntington Beach, CA06.2016
Skills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Guest Engagement
- Professional Appearance
- Memory retention
- Cleanliness standards
- Menu Memorization
- Food Running
- Food safety understanding
- Table Bussing
- Suggestive Selling
- Guest Seating
- Table Setting
- Cool Under Pressure
Languages
Spanish
Native or Bilingual
Timeline
Server
IHOP
12.2023 - Current
Server
IHOP
04.2020 - 01.2021
Server
IHOP
03.2017 - 02.2020
High School Diploma -
Ocean View High School