Jose Carrillo-Alvarado
Lucerne,CA
Summary
Dynamic and dedicated professional with extensive experience in customer service at McDonald's Restaurant. Proven ability in cash handling and conflict resolution, consistently enhancing customer satisfaction. Recognized for exceptional teamwork and training new staff, fostering a collaborative environment that drives service excellence. Committed to maintaining high standards of cleanliness and organization.
Overview
6
6
years of professional experience
Work History
Cashier
McDonald's Restaurant
03.2024 - 07.2025
- Processed cash and credit transactions efficiently, ensuring accuracy in balancing registers.
- Assisted customers with inquiries, providing exceptional service to enhance shopping experience.
- Managed inventory levels, restocking shelves to maintain optimal product availability.
- Implemented cash handling procedures, reducing discrepancies during end-of-day reconciliations.
- Maintained cleanliness and organization of checkout area, contributing to a welcoming environment.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Server
Applebees
01.2019 - 07.2025
- Provided exceptional customer service, fostering positive dining experiences for guests.
- Trained new staff on menu offerings and service protocols to ensure consistent quality.
- Managed multiple tables efficiently, maintaining attention to detail under pressure.
- Collaborated with kitchen staff to coordinate timely food preparation and delivery.
- Mentored junior servers, promoting teamwork and improving overall service performance.
- Served food and beverages promptly with focused attention to customer needs.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Cash handling
- Time management skills
- Cleaning and sanitizing
- Team collaboration
- Customer service excellence
- Order taking
- Professionalism and courtesy
- Conflict resolution
Languages
English
Timeline
Cashier
McDonald's Restaurant
03.2024 - 07.2025
Server
Applebees
01.2019 - 07.2025
Similar Profiles
Andrea RochaAndrea Rocha
Crew Member at McDonald's RestaurantCrew Member at McDonald's Restaurant
Ludwig Escobar LopezLudwig Escobar Lopez
Cashier at McDonald's RestaurantCashier at McDonald's Restaurant
SHAURYA DABRALSHAURYA DABRAL
Kitchen Hand at McDonald's RestaurantKitchen Hand at McDonald's Restaurant
Jason NewinghamJason Newingham
Caregiver at North Coast SupportableCaregiver at North Coast Supportable
Jacob MitchellJacob Mitchell
Water Treatment Plant/Water Distribution Operator at California Water ServiceWater Treatment Plant/Water Distribution Operator at California Water Service