JOSE CASTILLO
McAllen,TX
Summary
Skilled pharmacy professional with proven track record in medication preparation, customer interaction, and inventory management. Known for strong collaboration within healthcare teams and adaptability to meet changing needs. Expertise in pharmaceutical calculations, prescription processing, and maintaining compliance with safety standards. Reliable, results-driven, and focused on delivering high-quality patient care. Excellent customer service skills to make patients feel cared and important.
Overview
20
20
years of professional experience
Work History
Pharmacy Technician
TLC PHARMACY #2
Mission, TX
08.2008 - Current
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Transfer prescriptions.
- Intake of new prescriptions.
- Compounded medications.
- Assisted with long term care prescriptions
Pharmacy Technician
TARGET PHARMACY
Mission, TX
06.2007 - 08.2008
- Collaborated with healthcare professionals to ensure optimal patient care outcomes.
- Implemented safety protocols to maintain a clean and organized workspace.
- Participated in training sessions to enhance knowledge of pharmaceutical products and practices.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Provided exceptional customer service, fostering positive relationships with both new and returning patients at the pharmacy counter.
- Entered and processed patients' prescriptions into internal system.
Pharmacy Technician
RICHARDS PHARMACY
Mission, TX
06.2006 - 06.2007
- Assisted pharmacists in preparing and dispensing medications accurately.
- Maintained inventory levels by monitoring stock and ordering supplies as needed.
- Processed prescription orders using pharmacy management software efficiently.
- Educated patients on medication usage and potential side effects effectively.
- Supported customer inquiries, providing exceptional service and assistance promptly.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
Education
Pharmacy Technician
San Antonio College of Medical And Dental Assistants
Pharr, TXSkills
- Problem-solving skills
- Team collaboration
- Confidentiality and HIPAA
- Workflow optimization
- Answering customer questions
- Insurance billing
- Medication dispensing
- Patient confidentiality
- Prescription filling
- Insurance verification
- Supply restocking
- HIPAA
- Labeling accuracy
- Updating medication histories
Languages
Spanish
Full Professional
English
Full Professional
Timeline
Pharmacy Technician
TLC PHARMACY #2
08.2008 - Current
Pharmacy Technician
TARGET PHARMACY
06.2007 - 08.2008
Pharmacy Technician
RICHARDS PHARMACY
06.2006 - 06.2007
Pharmacy Technician
San Antonio College of Medical And Dental Assistants