Jose Cuevas
Chicago,IL
Summary
Operations Supervisor with proven ability to tackle both routine and complex business challenges through innovative problem-solving. Demonstrated success in streamlining operations and enhancing overall performance. Recognized for strong leadership skills and commitment to achieving results.
Overview
7
7
years of professional experience
Work History
Operations Supervisor
LRS
Chicago, Illinois, USA
01.2023 - 06.2025
- Responsible for leading and supervising laborers or drivers within the assigned facility or geographical area by continually evaluating performance and delivering feedback.
- Respond positively to unpredictable situations or problems that can occur throughout work responsibilities.
- Set a motivational tone and establish a high degree of optimism focused on employees in the work environment.
- Responsible for driver safety including safety training, safety planning, incident reporting, etc.
- Accountable for scheduling shifts, planning for call-ins/no shows, and routing drivers.
- Proactively evaluate and perform facility, area or route visits and assessments.
- Respond positively to unpredictable situations or problems that can occur throughout their work responsibilities.
Quality Control Supervisor
Amazon
Romeoville, IL, USA
10.2022 - 01.2025
- Enhanced team success by building relationships with peers and management.
- Assisted management team in completing tasks and meeting performance targets.
- Managed staging, counting, and organizing shipping supplies for efficient operations.
- Performed data entry of received goods into Coupa system for inventory management.
- Investigated and resolved issues with non-inventory shipments promptly.
- Kept receiving area organized to improve workflow and efficiency.
- Implemented safety measures, leading to a reduction in workplace accidents.
- Expedited returns of damaged items to suppliers, ensuring quick issue resolution.
- Supported audits and led teams to fully investigate quality control processes and root out deficiencies.
- Trained workers in different departments in improved procedures designed to enhance quality and eliminate errors.
- Streamlined production efficiency by optimizing quality control procedures for maximum output.
- Ensured adherence to safety guidelines throughout all aspects of the production process, resulting in an improved workplace environment for employees.
- Evaluated employee performance regularly, providing constructive feedback and coaching aimed at skill development and career growth opportunities.
Demolition Crew Member
E&E Construction
Chicago, IL
08.2019 - 03.2023
- Developed innovative solutions for operational challenges by demonstrating creativity and resourcefulness.
- Fostered positive relationships using advanced interpersonal skills in collaborative settings.
- Directed team efforts by assigning tasks and providing insightful feedback.
- Efficiently learned new concepts to enhance adaptability in dynamic environments.
- Guaranteed on-time delivery of services to customer locations, ensuring reliability.
- Exemplified initiative while tackling difficult projects with creative problem-solving skills.
- Prepared safe renovation sites by removing hazardous materials effectively.
- Utilized mechanical expertise to operate equipment during demolition activities.
Operations Supervisor
UPS
Chicago, IL, USA
10.2018 - 04.2022
- Monitored employee productivity to provide constructive feedback and coaching.
- Complied with company policies, objectives and communication goals.
- Provided ongoing training to address staff needs.
- Coordinated employee schedules according to shift changes and availability..
- Reviewed completed work to verify consistency, quality and conformance.
- Planned and managed resources to consistently meet production, quality and cost goals.
- Evaluated processes and employee strengths to realign workflows with changing business demands.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Delegated work to staff, setting priorities and goals
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Produced thorough, accurate and timely reports of project activities.
- Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
- Planned and led team meetings to review business results and communicate new and ongoing priorities.
Education
High School Diploma - Computer Engineering
Marie Curie High School
Chicago, IL06.2018
Skills
- Creative Problem Solving
- Attention to Detail
- Data Entry
- Reliable and Punctual
- Adaptable and Flexible
- Engaging with Diverse Customers
- Strong Communication and Interpersonal Skills
- Excellent Written and Verbal Communication
- Computer Proficiency and Microsoft Office
- Operations management
- Customer relations
- Workflow optimization
LANGUAGES
English | Native
Spanish | Native
Timeline
Operations Supervisor
LRS
01.2023 - 06.2025
Quality Control Supervisor
Amazon
10.2022 - 01.2025
Demolition Crew Member
E&E Construction
08.2019 - 03.2023
Operations Supervisor
UPS
10.2018 - 04.2022
High School Diploma - Computer Engineering
Marie Curie High School