Jose Dbruzos
Orlando,FL
Summary
Energetic Retail Sales Consultant known for high productivity and efficient task completion. Possess specialized skills in customer relationship management, sales strategy execution, and product knowledge expansion. Excel in communication, adaptability, and problem-solving to enhance customer experiences and achieve sales goals.
Overview
4
4
years of professional experience
Work History
Retail Sales Consultant
AT&T
Orlando, FL
07.2022 - Current
- Attended regular training sessions on new products and services offered by the company.
- Upsold add-on items such as warranties or extended service plans when appropriate.
- Provided support for fellow associates during periods of high customer traffic.
- Provided product knowledge to customers on merchandise features, benefits, and quality.
- Greeted customers in a friendly and professional manner.
- Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
- Cross-sold products and services to increase average transaction value.
- Addressed customer questions and concerns regarding products and services.
Car Salesperson
Toyota of Clermont
Orlando, FL
04.2022 - 06.2022
- Provided customer service support to answer inquiries about product features, pricing, and availability.
- Suggested specific products to meet customer needs.
- Demonstrated knowledge of vehicles' features to customers during showroom visits and test drives.
- Developed relationships with potential buyers through phone calls and emails.
- Assisted customers in making informed decisions about the cars they were interested in purchasing.
- Provided follow-up customer service after a car sale was completed.
- Greeted customers and provided product information.
Retail Sales Associate
The Vape Store
Orlando, FL
11.2020 - 04.2022
- Demonstrated knowledge of store products and services.
- Maintained a clean work environment by sweeping, dusting, vacuuming and mopping floors.
- Greeted customers upon entering the store and provided assistance.
- Completed transactions in an efficient manner while providing excellent customer service.
- Promoted special offers and discounts to encourage additional purchases.
- Performed cashier duties such as ringing up sales, processing payments, and issuing receipts.
- Assisted in training new employees on proper use of equipment and safety protocols.
- Inspected purchased items for defects before handing them over to customers.
Laundry Associate
Towne Place Suites Marriott
Orlando, FL
01.2020 - 03.2020
- Maintained a clean and organized work area throughout the day.
- Sorted and folded linens, towels, and other fabrics according to size and fabric type.
- Stocked shelves with freshly laundered linens in a neat and organized manner.
- Organized linen carts for efficient delivery to guest rooms.
Education
Bachelor of Arts - Accounting And Finance
Valencia College
Orlando, FL05-2027
High School Diploma -
Freedom High School
Orlando, FL05-2019
Skills
- Sales Development
- Explaining instructions
- Customer Satisfaction
- Upselling strategies
- Customer Engagement
- Product Merchandising
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Portuguese
Limited
Timeline
Retail Sales Consultant
AT&T
07.2022 - Current
Car Salesperson
Toyota of Clermont
04.2022 - 06.2022
Retail Sales Associate
The Vape Store
11.2020 - 04.2022
Laundry Associate
Towne Place Suites Marriott
01.2020 - 03.2020
Bachelor of Arts - Accounting And Finance
Valencia College
High School Diploma -
Freedom High School