Victoria Jimenez
San Antonio,TX
Summary
Sales management professional with solid experience in driving revenue growth and building high-performing teams. Skilled in strategic planning, client relationship management, and sales process optimization. Strong focus on team collaboration and delivering impactful results. Known for adaptability and effective leadership in dynamic environments.
Overview
2026
2026
years of professional experience
Work History
Retail Sales Consultant
AT&T
Moore, OK
2022 - Current
- Enhanced customer loyalty by offering tailored solutions that met individual needs.
- Handled customer grievances efficiently to preserve brand integrity.
- Executed cash transactions with precision, ensuring compliance with security protocols.
- Guided new staff in understanding store protocols and effective customer service techniques.
- Enhanced customer loyalty through clear communication of promotional and product details.
- Stayed up-to-date on industry trends to better educate customers on new products and offerings.
- Maximized sales revenue through personalized recommendations and upselling techniques.
- Oversaw deposits, processed financial transactions and maintained inventory.
- Developed strong relationships with clients, leading to repeat business and increased referrals.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Achieved a 30% increase in sales goals by leveraging exceptional customer service skills.
Direct Sales Manager
KIRBY RHINO RUSH
OKLAHOMA CITY, OK
06.2016 - 07.2023
- Created opportunities to show off products through door-to-door sales. Once shown to consumers, negotiation of affordability and closing strategies are used to create sales
- Consistently achieved monthly sales target of 60 units.
- Coordinated appointment times for sales representatives.
- Exhibited detailed presentations on equipment usage.
- Implement effective negotiation and closing methods to boost sales.
Store Manager
Subway IP Inc.
Mobile, AL
10.2015 - 06.2016
- Managed Subway store operations, including hiring and training team members.
- Managed and executed key responsibilities effectively.
- Controlled variable expenses, including cash overages and shortages, while monitoring inventory levels to optimize sales.
- Oversaw staff changes and ensured clear communication of operational updates.
- Adhered to company safety and security policies while supporting marketing initiatives.
- Leading efforts for identifying and contacting prospective customers to promote sales; planning special events and promotions.
Sales Associate
American Eagle Outfitters
Mobile, AL
01.2014 - 09.2015
- As a fulltime Sales Associate, carried multiple responsibilities: provided customer service in which included the assistance of customers in sales, organizing displays/floor sets, replenishing products, cleaning store location(s), and operating cash registers.
- Engaged and connected with each customer to provide a positive shopping experience; provided a thorough fitting room experience while delivering product knowledge & outfitting suggestions; recognized customer cues in order to assess their needs & enhance their shopping experience.
- Expanded interpersonal skills, contributing to the growth of promotional credit card and merchandise sales.
- Incorporated latest trends and current promotions to achieve daily sales goals.
- Utilized Aptos Retail POS Software to enhance transaction efficiency.
Store Associate
Circle K Stores, Inc
Mobile, AL
06.2013 - 12.2013
- Executed cashiering tasks, maintained inventory, and ensured cleanliness.
- Fulfilled customer relations, built store sales profits, and protected store assets; supported company goals by focusing on personal accountability, customer service and work efficiency.
- Oversaw operations of Point of Sale software systems.
Education
Psychology
Mississippi College
Clinton, MS05.2015
Skills
- Verbal communication
- Sales development
- Negotiation
- Upselling strategies
- Product demonstrations
- Sales problem-solving
- Store opening and closing
- POS system operation
- Money handling
- Cash register operation
- Retail store operations
- Sales trends
- Data-driven decision making
- Sales reporting
- Goal setting and achievement
- Budgeting and expenditures
- Inventory management
- Customer complaint resolution
- Account management
- Rapport and relationship building
- Staff training and development
- Closing techniques
- Direct sales
- Consultative selling techniques
Timeline
Direct Sales Manager
KIRBY RHINO RUSH
06.2016 - 07.2023
Store Manager
Subway IP Inc.
10.2015 - 06.2016
Sales Associate
American Eagle Outfitters
01.2014 - 09.2015
Store Associate
Circle K Stores, Inc
06.2013 - 12.2013
Retail Sales Consultant
AT&T
2022 - Current
Psychology
Mississippi College