Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Served food and beverages to guests in timely and a timely and efficient manner
Attentive to guests' needs while providing customer service as a server/food runner
Improved guest experience by memorizing daily specials
Cleared and reset tables efficiently, contributing to smooth service flow.
Executed opening and closing duties, ensuring restaurant readiness and compliance.
Supported team efforts to ensure smooth restaurant operations
Managed phone inquiries and handled reservation requests.
Server/Host
Grand Cru Restaurant
Englewood
05.2011 - 03.2015
Greeted and seated guests promptly to create a positive dining atmosphere
Provided friendly and efficient customer service
Collaborated with team to streamline workflow and enhance customer service
Supported host/hostess by managing phone inquiries and coordinating reservations
Education
Justice Studies - Paralegal
Montclair State University
Montclair, NJ
01-2019
A.A.S.-BUS. - Paralegal
Bergen Community College
Paramus, NJ
01-2014
Skills
Food safety
Food safety practices
Point of sale
Order management
Customer service
Customer service and support
Attention to detail
Work ethic
Friendly demeanor
Computer And Language Skills
Spanish, English, Word, Excel, Access, PowerPoint, West Law, Lexis-Nexis
Legal Internships
Essex County Superior Court, Newark, NJ, 05/18, 08/18, Searched case information in facts system, Prepared and summarized case files in advance of hearings, Observed court proceeding and learned at first hand, Prepared and mailed documents to clients for Parent Education Workshop, Faxed, copied and scanned documents
Bergen County Superior Court, Hackensack, NJ, 01/14, 05/14, Executed Transcript summaries for Trials preparation, Responsible for filing court Documents, Performed case Legal Research, Organized Files, photocopied, and faxed documents, Observed trial hearings, Responsible for collecting and classifying Motions, and made Oral argument list for every other Friday