Summary
Overview
Work History
Education
Skills
Timeline
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Jose Garcia

Santa Maria,CA

Summary

Skilled Parts Sales Associate with expertise in sales, service and compliance. Flexible team player with strong problem-solving and interpersonal abilities.

Knowledgeable Sales person proficient in searching both physical and computerized catalogs, order systems and parts databases. Works efficiently and accurately to meet productivity, sales and customer service objectives.

Overview

7
7
years of professional experience

Work History

Parts Counter Sales Person

Community Automotive
10.2020 - Current
  • Provided exceptional customer support to every guest to promote satisfaction and meet service guidelines.
  • Completed sales and service documentation for customer and business records and provided receipts of purchase.
  • Stocked shelves, built displays and merchandised products enabling customers to find needed items and products.
  • Located new vendors with better costs per unit and set up favorable terms and pricing structures to reduce company expenses.
  • Assisted customers in finding appropriate parts promptly.
  • Ordered parts from various distributors to fulfill demands.
  • Conducted cash handling, credit card transactions, and register closeout at end of business day.
  • Researched vehicles and parts via physical catalogs and electronic means.
  • Trained and mentored junior employees on regulations, best practices and performance strategies.

Parts Counter Sales Person

Honda Of Santa Maria
04.2018 - 09.2020
  • Delivered merchandise to business locations for use in auto repairs or direct sales.
  • Reached out to vendors outside usual network to find parts not available from traditional sources.
  • Inspected parts for defects, removing damaged parts, and replacing with new ones.
  • Researched vehicles and parts via physical catalogs and electronic means.
  • Used and maintained knowledge of stock numbering system and properly categorized for easy access and organization.
  • Assisted customers in finding appropriate parts promptly.
  • Bolstered sales and inventory management by effectively controlling daily parts program activities.
  • Located new vendors with better costs per unit and set up favorable terms and pricing structures to reduce company expenses.

Parts Runner

Honda Of Santa Maria
03.2017 - 04.2018
  • Kept records of pickups and deliveries and obtained necessary signatures and receipts.
  • Pulled parts off store shelves to fill customer orders.
  • Determined parts needed by analyzing information and descriptions provided by customer.
  • Checked parts computer for stock items and initiated special orders.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Determined quickest and safest routes for delivery by using effective planning and organizational skills.
  • Loaded and unloaded various delivery vehicles with correct order and balancing.
  • Drove truck in urban and rural areas to expertly make high volume of deliveries.
  • Inspected load security and checked for damages.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Minimized company liability and risks to loads by obeying traffic laws.
  • Successfully avoided time delivery delays by carefully planning best routes.
  • Answered common customer questions, accepted payments and completed paperwork at delivery and pickup locations.
  • Protected people and equipment from hazardous materials by using correct procedures.
  • Delivered parts to repair technician and assisted them for faster turnaround on vehicles.

Education

No Degree - Criminal Justice

Allan Hancock College
Santa Maria, CA
06.2025

Skills

  • Verbal and Written Communication
  • Money Transfer Systems
  • Program Promotion
  • Bilingual (English and Spanish)
  • Customer Retention
  • Team Management
  • Problem-Solving Skills
  • Reading Comprehension
  • Vendor Relations
  • Direct Sales
  • Customer Service
  • Improving Customer Satisfaction

Timeline

Parts Counter Sales Person

Community Automotive
10.2020 - Current

Parts Counter Sales Person

Honda Of Santa Maria
04.2018 - 09.2020

Parts Runner

Honda Of Santa Maria
03.2017 - 04.2018

No Degree - Criminal Justice

Allan Hancock College

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Jose Garcia