Jose Garcia
Mammoth Lakes,CA
Summary
Proven leader with a track record of enhancing customer experience and streamlining operations at Minaret Cinemas D’Place. Excelled in money handling and fostering team motivation, leading to increased accuracy in financial transactions and a positive work environment. Skilled in multitasking and time management, consistently meeting and exceeding performance goals. I’m good at interacting with various forms of people as I listen to their interests and talking about future aspirations.
Overview
7
7
years of professional experience
Work History
Assistant Manager
Minaret Cinemas D’Place
05.2019 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
Sales Associate
GH Bass Outlet
05.2017 - 03.2019
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
Education
Graduate -
Mammoth High School
Mammoth Lakes, CA06.2020
Bachelor Of Applied Arts - English Education
Dominguez High School
Compton, CASkills
- Money Handling
- Customer Relations
- Team motivation
- Product and service knowledge
- Workload Management
- Google Drive
- Multitasking
- Time Management
References
1) Emily Lopez, Ground Manager of D’Place
+1 (559) 289-4701 elopez.ma@dplaceentertainment.com
2)
3)
Timeline
Assistant Manager
Minaret Cinemas D’Place
05.2019 - Current
Sales Associate
GH Bass Outlet
05.2017 - 03.2019
Graduate -
Mammoth High School
Bachelor Of Applied Arts - English Education
Dominguez High School